Intelligent Automation BA - RPA (India - Remote)

• *About CloudLabs:**

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT \& Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure\-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development \& Managed Services \- enabling digital transformations, M\&A transitions, Automation \& Process\-driven optimizations \& complex Integration initiatives for enterprises across the globe. As a Strategic Planning \& Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high\-value, high\-impact and high\-risk projects that are critical for the business.

With offices in the US, Canada, \& India and with the team of 250\+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

• *Please write \& follow us here:**

• *Website:** cloudlabsit.com

• *LinkedIn:** CloudLabs Inc

• *Email us**: info@cloudlabsit.com

• *What we offer:**

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Flexible remote work.
• Competitive pay package.
• Attractive policy, medical insurance benefits, industry leading training.
• Opportunity to work remotely is available.

• *Preferred qualifications:**

· Experience with RPA technologies, particularly Automation Anywhere A360\.

· Experience supporting or analyzing complex production automation environments.

· Experience with REST APIs and API\-enabled integrations.

· Experience with SQL and relational database management systems.

· Familiarity with JSON, XML, Python, VBScript or Power Query.

· Experience with ServiceNow or SAP SuccessFactors.

• *Experience Required:** Minimum 3\-7 years in RPA technologies, particularly Automation Anywhere A360, Intelligent Automation \& BA.

• *Job Location**: India

• *Job Type:** Remote

• *Qualifications:**

• *Required qualifications:**

· Bachelor’s degree in information systems, computer science, business, engineering or a related field, or equivalent relevant experience.

· Minimum of 3 years’ experience in business systems analysis, business process analysis, intelligent automation, technology delivery or a related field.

· Experience gathering, analyzing and documenting business and technical requirements for technology or automation solutions.

· Demonstrated experience developing process maps, user stories, acceptance criteria, test scenarios and other business analysis artifacts.

· Experience coordinating testing and user acceptance testing across business and technical stakeholders.

· Experience supporting production technology solutions, including incident triage, defect analysis, troubleshooting and enhancement management.

· Strong process analysis and problem\-solving skills, with the ability to understand complex workflows and translate business needs into actionable solution requirements.

· Technical aptitude and the ability to partner effectively with developers to understand solution behavior, troubleshoot issues and evaluate technical options.

· Strong written and verbal communication skills with the ability to communicate effectively across business and technical audiences.

• *About the role:**

The Intelligent Automation Business Systems Analyst will serve as a member of CloudLabs’s HR AI \& Automation product team, supporting the delivery, maintenance and continued advancement of intelligent automation solutions.

This role will primarily support the existing Robotic Process Automation (RPA) portfolio of more than 100 production automations while also contributing to other intelligent automation capabilities, including low\-code/no\-code and conversational automation solutions.

The analyst will work directly with business stakeholders and technical resources to identify automation opportunities, analyze business processes, define requirements and translate business needs into actionable solution requirements. The role will also have significant responsibility for production support, troubleshooting, enhancement identification and ongoing portfolio health.

The ideal candidate combines strong business analysis and process improvement capabilities with the technical fluency to understand how automated solutions operate, investigate issues and work closely with developers to deliver scalable, sustainable solutions.

Pay: ₹1,000,000\.00 \- ₹1,200,000\.00 per year

Benefits

• Paid sick time
• Provident Fund

Work Location: Remote