International Chat Process

Hiring – B2C Email Process

• *Location:** Gurugram
• *Process:** B2C Email Process
• *Role:** Customer Support Executive – Email Process

• *Eligibility Criteria**

• Minimum **6 months of relevant experience** in Email/Customer Support process
• **Graduates \& Undergraduates** can apply
• **B2\+ level English communication** required
• Good written communication and typing skills
• Comfortable working in rotational shifts

• *Job Responsibilities**

• Handle customer queries and concerns through **email**
• Provide accurate and timely resolutions to customers
• Maintain professional communication and follow process guidelines
• Handle customer requests while meeting quality and productivity targets
• Maintain proper documentation of customer interactions

• *Job Details**

• **Working Days:** 5 days a week
• **Week Off:** 2 rotational days off
• **Shift:** Rotational shifts
• **Cab Facility:** Both\-side cab provided
• **Salary:** Up to **₹26,000/\- in hand** (as per experience \& eligibility)

• *Required Skills**

• Strong written and verbal English communication
• Good typing and email\-writing skills
• Customer handling and problem\-solving ability
• Basic computer knowledge
• Ability to work in a target\-driven environment

• *Why Join?**

5 Days Working

2 Rotational Week Offs

Both\-Side Cab Facility

Good Career Growth Opportunities

Competitive Salary

Pay: ₹26,000\.00 per month

Experience

• International Chat Process: 1 year (Preferred)

Work Location: In person