Jobs
T

International Travel Consultant

Travel voyageWB, IN1d ago
Full-timevia indeed

Job Description

1\. Client Handling \& Consultation

  • Handle customer enquiries for international holiday packages.
  • Understand clients' travel requirements, preferences, budgets and travel dates.
  • Suggest suitable international destinations, itineraries and holiday packages.
  • Provide professional guidance regarding travel plans, destination information and travel formalities.
  • Maintain excellent customer relationships and ensure customer satisfaction.

2\. International Tour Package Planning

  • Design customised international tour packages.
  • Prepare detailed day\-wise itineraries for FIT and group tours.
  • Calculate package costs, prepare quotations and negotiate with suppliers.
  • Coordinate hotels, sightseeing, transfers, activities and other travel arrangements.
  • Have knowledge of popular international destinations, including Europe, Thailand, Singapore, Malaysia, Bali, Vietnam, Dubai, Australia, New Zealand and other long\-haul destinations.

3\. Flight \& Hotel Reservations

  • Coordinate international flight bookings and ticketing.
  • Handle hotel reservations and confirmations.
  • Coordinate airport transfers, sightseeing and other ground arrangements.
  • Work with international DMCs, tour operators and overseas suppliers.
  • Ensure all travel arrangements are confirmed before departure.

4\. Visa \& Travel Documentation

  • Guide clients regarding international visa requirements.
  • Provide visa document checklists and application guidance.
  • Coordinate with visa consultants and embassies where applicable.
  • Assist with travel insurance, forex and other travel\-related documentation.
  • Keep updated with visa regulations and entry requirements of different countries.

5\. Sales \& Business Development

  • Convert travel enquiries into confirmed bookings.
  • Follow up with prospective clients through calls, emails and WhatsApp.
  • Achieve monthly sales targets and revenue objectives.
  • Generate repeat business and referrals.
  • Upsell premium hotels, sightseeing, activities and customised travel experiences.

6\. Supplier \& DMC Coordination

  • Maintain relationships with international DMCs and overseas suppliers.
  • Obtain competitive rates from hotels, transport providers and tour operators.
  • Negotiate rates, commissions and payment terms.
  • Coordinate booking amendments, cancellations and refunds.
  • Ensure suppliers deliver services as per the agreed itinerary.

7\. Customer Support \& Operations

  • Provide pre\-departure assistance and travel guidance.
  • Handle customer complaints and resolve travel\-related issues.
  • Coordinate with overseas suppliers in case of emergencies or service disruptions.
  • Monitor booking status and payment schedules.
  • Ensure smooth execution of tours from booking to completion.

8\. Reporting \& Administration

  • Maintain proper records of enquiries, quotations and confirmed bookings.
  • Update CRM and booking systems regularly.
  • Prepare daily sales reports and follow\-up reports.
  • Maintain accurate costing, profit margins and payment records.
  • Coordinate with accounts and operations departments.

Pay: ₹15,000\.00 \- ₹30,000\.00 per month

Benefits

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Kolkata
Posted
1d ago
Source
Indeed