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International Travel Consultant
Travel voyageWB, IN1d ago
Full-timevia indeed
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Job Description
1\. Client Handling \& Consultation
- Handle customer enquiries for international holiday packages.
- Understand clients' travel requirements, preferences, budgets and travel dates.
- Suggest suitable international destinations, itineraries and holiday packages.
- Provide professional guidance regarding travel plans, destination information and travel formalities.
- Maintain excellent customer relationships and ensure customer satisfaction.
2\. International Tour Package Planning
- Design customised international tour packages.
- Prepare detailed day\-wise itineraries for FIT and group tours.
- Calculate package costs, prepare quotations and negotiate with suppliers.
- Coordinate hotels, sightseeing, transfers, activities and other travel arrangements.
- Have knowledge of popular international destinations, including Europe, Thailand, Singapore, Malaysia, Bali, Vietnam, Dubai, Australia, New Zealand and other long\-haul destinations.
3\. Flight \& Hotel Reservations
- Coordinate international flight bookings and ticketing.
- Handle hotel reservations and confirmations.
- Coordinate airport transfers, sightseeing and other ground arrangements.
- Work with international DMCs, tour operators and overseas suppliers.
- Ensure all travel arrangements are confirmed before departure.
4\. Visa \& Travel Documentation
- Guide clients regarding international visa requirements.
- Provide visa document checklists and application guidance.
- Coordinate with visa consultants and embassies where applicable.
- Assist with travel insurance, forex and other travel\-related documentation.
- Keep updated with visa regulations and entry requirements of different countries.
5\. Sales \& Business Development
- Convert travel enquiries into confirmed bookings.
- Follow up with prospective clients through calls, emails and WhatsApp.
- Achieve monthly sales targets and revenue objectives.
- Generate repeat business and referrals.
- Upsell premium hotels, sightseeing, activities and customised travel experiences.
6\. Supplier \& DMC Coordination
- Maintain relationships with international DMCs and overseas suppliers.
- Obtain competitive rates from hotels, transport providers and tour operators.
- Negotiate rates, commissions and payment terms.
- Coordinate booking amendments, cancellations and refunds.
- Ensure suppliers deliver services as per the agreed itinerary.
7\. Customer Support \& Operations
- Provide pre\-departure assistance and travel guidance.
- Handle customer complaints and resolve travel\-related issues.
- Coordinate with overseas suppliers in case of emergencies or service disruptions.
- Monitor booking status and payment schedules.
- Ensure smooth execution of tours from booking to completion.
8\. Reporting \& Administration
- Maintain proper records of enquiries, quotations and confirmed bookings.
- Update CRM and booking systems regularly.
- Prepare daily sales reports and follow\-up reports.
- Maintain accurate costing, profit margins and payment records.
- Coordinate with accounts and operations departments.
Pay: ₹15,000\.00 \- ₹30,000\.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Leave encashment
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Kolkata
- Posted
- 1d ago
- Source
- Indeed