IT Admin I - Engineering

• *Zeitview is looking for a Junior IT Engineer to join our Corporate IT team in Santa Monica, CA. In this role, you'll be the**

• *friendly, first line of support for Zeitview employees while building the foundational skills to grow into a broader systems**

• *and infrastructure role. You'll spend your days keeping our people productive — setting up laptops, resolving helpdesk**

• *tickets, and troubleshooting Wi\-Fi and VPN issues — while working alongside senior engineers on the servers, cloud**

• *systems, and network infrastructure that keep Zeitview running. This is a great opportunity for someone early in their IT**

• *career who wants hands\-on experience across the full stack of corporate technology, with mentorship and a clear growth path.**

• Serve as the first point of contact for employee IT support, triaging and resolving helpdesk tickets covering hardware, software, accounts, and connectivity issues.
• Set up, image, and deploy laptops and peripherals for new hires; manage IT onboarding and offboarding, including account provisioning and deprovisioning.
• Provide day\-to\-day desktop and end\-user support for Windows, macOS, and standard office/SaaS applications, both in\-office and for remote employees.
• Assist with administration of core business systems (e.g., Google Workspace or Microsoft 365, SSO/identity, endpoint management, MDM) under the guidance of senior IT staff.
• Help maintain and troubleshoot office network infrastructure — Wi\-Fi, switches, firewalls, and VPN — escalating complex issues to senior engineers as needed.
• Support basic systems and infrastructure tasks such as monitoring alerts, applying patches and updates, and assisting with backups and routine maintenance.
• Maintain accurate IT asset inventory, documentation, and knowledge base articles for common issues and standard procedures.
• Follow and help enforce IT security best practices, including access controls, device compliance, and data protection policies.
• Partner with other departments to understand their technology needs and provide timely, friendly support

### **Requirements**

• 0–2 years of experience in an IT support, helpdesk, or systems administration role (internships and relevant coursework count).
• Working knowledge of Windows and macOS environments, and familiarity with common office/SaaS tools (e.g., Google Workspace or Microsoft 365\).
• Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi\-Fi) and willingness to build deeper expertise on the job.
• Exposure to cloud platforms (AWS, Azure, or GCP) is a plus, but not required.•
• Strong troubleshooting instincts — you're comfortable digging into an unfamiliar problem, researching a fix, and asking for help when needed.
• Excellent communication skills and a customer\-service mindset; you enjoy helping people and explaining technical issues in plain language.
• Highly organized, reliable, and comfortable managing multiple tickets and priorities at once.
• Associate's or Bachelor's degree in IT, Computer Science, or a related field, or equivalent hands\-on experience. Relevant certifications (CompTIA A\+, Network\+, or similar) are a plus.

### **Benefits**

The chance to build broad, hands\-on IT experience \- helpdesk, systems, and networking \- with mentorship from senior engineers.

A clear growth path within a fast\-growing company at the center of the renewable energy and infrastructure transition.

Competitive compensation and benefits, including medical, dental, and vision coverage.

A collaborative, mission\-driven team culture that values integrity and operational excellence.