IT Assistant cum HR

Job Description: IT Assistant cum HR

Role Overview

We are seeking a versatile and proactive IT Assistant cum HR to join our team. This hybrid role is ideal for a professional who can seamlessly bridge the gap between technical IT support and core HR administrative functions.

You will be responsible for providing essential Level 1 hardware and network support across our Head Office and manufacturing plants, managing IT assets, and handling attendance and salary data for our plant workforce.

Travel Requirement: This position requires a willingness to travel to plants and remote locations, including a mandatory assignment at our Kim plant for one week every month.

Key Responsibilities

1\. Technical Support \& Troubleshooting

L1 Support: Provide prompt Level 1 hardware and network support to Head Office and plant users, resolving day\-to\-day issues related to computers, printers, peripherals, and network connectivity.

Maintenance Tracking: Log, track, and manage printer maintenance calls for the Head Office and all plant locations.

Network Monitoring: Monitor daily internet status across all plants and provide timely uptime/downtime updates to the IT Manager.

Surveillance \& Executive Setup: Perform basic troubleshooting of CCTV systems and ensure daily startup/functionality in Director cabins.

2\. HR \& Payroll Administration (Kim Plant)

Attendance Management: Track and maintain daily attendance records for 180 employees at the Kim plant.

Salary Data Preparation: Compile and prepare accurate monthly salary data for the Kim plant workforce, ensuring compliance with company policies.

3\. Asset Management \& Administration

IT Audits: Conduct monthly IT asset audits across all plants to ensure accurate inventory records.

Documentation: Maintain and update all asset records and daily work tasks meticulously in Google Sheets, reporting progress directly to the IT Manager.

Onboarding Support: Prepare detailed asset handover reports for new joiners in coordination with the MIS team.

Director Support: Arrange and prepare the conference room for Director meetings as required.

4\. MIS \& Website Support

Operations Assistance: Assist the MIS team with lead follow\-ups, credit control tasks, and the preparation of software payment reminders.

Compliance Coordination: Coordinate with the Company Secretary (CS) and web developers to ensure the timely upload of website compliance data.

Task Management: Execute additional tasks assigned by the IT Manager and deliver timely progress reports.

5\. Executive Technical Support

Provide dedicated, confidential technical support for Directors' personal and business\-related technical requirements as and when needed.

Candidate Profile \& Qualifications

Education: Graduate in IT, Computer Science, Human Resources, or a related field (or equivalent practical experience).

Experience: Proven experience in Level 1 IT support/hardware troubleshooting, combined with basic exposure to HR admin or payroll tasks.

Technical Skills: Familiarity with networking basics, OS troubleshooting, CCTV systems, and proficiency in Google Sheets / MS Excel.

Soft Skills: Strong communication skills, multitasking ability, and a highly organized approach to documentation.

Mobility: Must be flexible and willing to travel to remote plant sites, including the monthly 1\-week rotation at the Kim plant rest 3 week will be at head office surat.

Pay: ₹30,000\.00 \- ₹35,000\.00 per month

Work Location: In person