IT Cloud Support Engineer L2

IT Cloud Support Engineer L2

Job Brief

• Job Title: IT Cloud Support Engineer – L2
• Department: Technical / IT Infrastructure
• Hierarchy Level: L2 Support
• Experience Required: 4–7 Years
• Gender Preference: Male/Female
• Salary Range: ₹35,000–₹45,000 per month
• Reporting To: Team Lead
• Job Location: Customer Site, Gurugram (Gurgaon), Haryana
• Employment Type: Full\-Time

Job Summary

We are looking for an experienced IT Cloud Support Engineer – L2 to manage cloud infrastructure, Windows/Linux servers, virtualization, backup solutions, M365, networking, and IT security at our customer site.

Key Responsibilities

• Manage VMware, Hyper\-V, Proxmox, and virtual machine creation, configuration, and restoration.
• Configure and monitor VM backups, snapshots, and data restoration using Acronis, Veeam.
• Administer Windows VMs, Active Directory, Group Policies, Security, Tally and BUSY.
• Manage Linux servers, OS installation, storage, disk management, and cPanel accounts.
• Configure hardware firewalls, VPNs, and network security policies.
• Manage DLP, antivirus, endpoint security, and Zero Trust security controls.
• Administer M365 and Google Workspace, including users, licenses, and access management.
• Configure Intune, security policies, and device compliance.
• Troubleshoot infrastructure issues, resolve L2 escalations, and maintain technical documentation.

Education \& Experience

• Bachelor's degree in computer science, IT, B.Tech, BCA, MCA, or equivalent qualification.
• 4\+ years of relevant experience in IT infrastructure and L2 support.

How to Apply

Interested candidates can share their updated CV with relevant technical experience, current location, notice period, and expected salary.

Company: Btrack India Private Limited

Email: hr@btrackindia.com

Job Application Form: Click Here to Apply

Pay: ₹35,000\.00 \- ₹45,000\.00 per month

Benefits

• Provident Fund

Work Location: In person