IT&D Senior Manager, Connectivity Services

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.**Information Technology \& Digital** ------------------------------------- In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.**About the role** ------------------ We are seeking an experienced Senior Manager – Connectivity Services to lead the global strategy, architecture, and delivery of enterprise connectivity and network security services. This role is responsible for designing and governing next\-generation networking and security platforms including SD\-WAN, SASE/SSE (Zscaler ZIA \& ZPA), Zero Trust Network Access (ZTNA), and Palo Alto Next\-Generation Firewall environments across enterprise, cloud, IT/OT, and industrial networks. The role will drive secure, scalable, and highly resilient connectivity across global operations while enabling digital transformation, cloud adoption, and IT/OT convergence. It requires strong leadership in architecture governance, service reliability, cybersecurity integration, vendor management, and operational excellence across complex multi\-vendor environments. **Your responsibilities** ------------------------- * Define and own global connectivity and network security strategy aligned with digital, cloud, and IT/OT transformation roadmap. * Lead enterprise architecture for SD\-WAN, SASE/SSE (Zscaler ZIA \& ZPA), ZTNA, hybrid Cloud networking, and secure connectivity services. * Develop multi\-year roadmap for network modernization, security convergence, and IT/OT evolution. * Establish and govern global standards, reference architectures, and security design principles for connectivity services. * Own and manage SD\-WAN (Silver Peak), global internet breakout, and VPN replacement strategies. * Architect and manage Palo Alto NGFW environments including IT/OT zones, iDMZ, B2B VPN, and cloud security integration. * Manage firewall ecosystems including Panorama, Strata Cloud Manager (SCM), and Strata Logging Service (SLS). * Ensure consistent enforcement of security policies across internet, SaaS, cloud, and enterprise applications. * Lead IT/OT convergence strategy including industrial segmentation, secure connectivity, iDMZ, and IoT/OT device security. * Implement Zero Trust principles including identity\-based access, least privilege, and secure segmentation across networks. * Ensure high availability, resilience, and performance of global connectivity and security platforms. * Lead incident management, root cause analysis, and resolution of complex network/security issues. * Drive automation, orchestration, and AIOps adoption across connectivity and security operations. * Maintain architecture documentation, governance standards, and operational reporting for leadership. IT\&D Senior Manager, Connectivity Services * Collaborate with cybersecurity teams to implement firewall policies, threat prevention, encryption, and secure access controls. * Ensure compliance with enterprise security frameworks, audit requirements, and regulatory standards. * Manage vulnerability remediation and continuous security posture improvements. * Lead vendor management and governance for Zscaler, Palo Alto Networks, SD\-WAN providers, ISPs, and managed service partners. * Collaborate with enterprise architecture, cloud, cybersecurity, infrastructure, manufacturing, and business stakeholders for solution delivery. * Evaluate and adopt emerging technologies such as AI\-driven security, SASE evolution, IoT security, and edge computing. **The experience we're looking for** ------------------------------------ * Bachelor’s degree in information technology, Computer Science, Engineering, or related field. * 15\+ years of experience in enterprise networking, network security, or infrastructure architecture roles, with significant leadership exposure. * Strong hands\-on and architectural expertise in SD\-WAN (preferably Silver Peak), SASE, and Zero Trust Network Access (ZTNA). * Extensive experience with Zscaler SSE platforms including ZIA (Internet Access) and ZPA (Private Access). * Deep expertise in Palo Alto Networks Next\-Generation Firewall (NGFW), Panorama, Strata Cloud Manager (SCM), and Strata Logging Service (SLS). * Strong understanding of enterprise network design including WAN, internet breakout, B2B VPN, and hybrid cloud connectivity. * Proven experience in IT/OT convergence, industrial network segmentation, and iDMZ architecture. * Strong knowledge of cybersecurity principles including Zero Trust, least privilege access, and network segmentation. * Experience managing large\-scale, global, multi\-vendor network and security ecosystems. * Strong experience in service governance, incident management, and operational excellence in enterprise environments. * Excellent leadership, stakeholder management, and communication skills with ability to influence senior business and technology leaders. * Strong ability to drive transformation, standardization, automation, and continuous improvement in complex global environments. **The skills for success** -------------------------- SD\-WAN (Silver Peak), Zscaler (ZIA \& ZPA), SASE / SSE, Zero Trust (ZTNA), Palo Alto NGFW, Panorama / Strata tools, Enterprise networking (WAN/LAN), Cloud networking (AWS/Azure), IT/OT networks \& iDMZ, Network security (segmentation, encryption), Global network architecture, Vendor management, Incident management (L3/L4\), Architecture governance, Automation / AIOps, Hybrid cloud connectivity, Internet breakout strategy, B2B VPN, Firewall policy management, Threat prevention technologies, Network performance optimization, High availability \& resiliency design, Multi\-vendor environment management, Infrastructure security, Digital transformation programs **What we offer** ----------------- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short\-term…