IT Engineer – Networking & IT Infrastructure

We are looking for a technically skilled IT Engineer with an Electronics and Communication Engineering (ECE) background and hands\-on experience in networking, IT infrastructure, and end\-user support. The candidate will be responsible for maintaining the company's IT systems, network connectivity, hardware, software, and communication infrastructure to ensure smooth day\-to\-day operations.

The role involves providing technical support to Head Office employees and coordinating IT requirements for project sites across multiple locations.

Key Responsibilities

• *1\. Network Administration \& Troubleshooting**

• Install, configure, monitor, and maintain LAN, WAN, Wi\-Fi, and internet connectivity.
• Troubleshoot network connectivity issues, IP addressing, DNS, DHCP, and VPN access.
• Configure and maintain routers, switches, wireless access points, and other networking devices.
• Monitor network performance and coordinate with internet service providers for connectivity issues.
• Maintain network documentation, IP address records, and infrastructure diagrams.

• *2\. IT Hardware \& Infrastructure Management**

• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Troubleshoot hardware, operating system, and peripheral issues.
• Manage hardware allocation, asset tracking, inventory, and maintenance records.
• Coordinate laptop and desktop issuance, collection, repair, and replacement.
• Assist with IT infrastructure setup for new employees, departments, and project sites.

• *3\. System Administration \& User Support**

• Install and configure Windows operating systems, drivers, and authorized software.
• Create and manage user accounts, access permissions, and email configurations as authorized.
• Provide technical support for Microsoft Office applications, email, printers, and other business tools.
• Troubleshoot system performance issues and resolve employee IT queries within defined timelines.
• Maintain IT support tickets and escalate unresolved issues to the appropriate team.

• *4\. Email \& Application Support**

• Assist with the creation, configuration, and troubleshooting of official email accounts.
• Support employees with email access, password resets, Outlook configuration, and synchronization issues.
• Coordinate with application vendors and internal teams to resolve software\-related problems.
• Provide basic technical support for HRMS, ERP, and other organizational applications.

• *5\. IT Security \& Data Protection**

• Ensure antivirus and endpoint security software are installed and updated.
• Implement authorized access controls and follow IT security policies.
• Assist with data backup procedures and basic recovery activities.
• Support secure configuration of systems and networking devices.
• Report suspicious activity, unauthorized access, and potential security incidents promptly.

• *6\. IT Support for Project Sites**

• Coordinate IT infrastructure requirements for new project locations.
• Support site teams with internet connectivity, networking, computers, printers, and email access.
• Coordinate with vendors and service providers for equipment installation and repairs.
• Conduct remote troubleshooting and arrange on\-site support when necessary.

• *7\. IT Asset \& Vendor Management**

• Maintain updated records of IT assets, serial numbers, assigned users, and locations.
• Coordinate with hardware vendors, internet service providers, and IT support partners.
• Track warranty periods, repairs, service requests, and equipment replacements.
• Assist in procurement planning for IT hardware, networking equipment, and software licenses.

Educational Qualification

• B.E./B.Tech in Electronics \& Communication Engineering (ECE) or a Diploma in ECE.
• Candidates with an ECE background and practical networking knowledge are encouraged to apply.
• Additional certifications such as CCNA, CompTIA Network\+, or Microsoft\-related certifications will be an advantage.

Required Skills

• Good understanding of LAN, WAN, TCP/IP, DNS, DHCP, VPN, and Wi\-Fi.
• Hands\-on experience with routers, switches, and network troubleshooting.
• Knowledge of Windows operating systems, desktop support, and hardware maintenance.
• Familiarity with Microsoft Outlook, Microsoft Office, and email configuration.
• Basic understanding of firewalls, antivirus, endpoint security, and data backup.
• Strong troubleshooting, communication, coordination, and problem\-solving skills.
• Ability to support multiple departments and project sites.

Preferred Candidate Profile

• Candidates with an ECE qualification and hands\-on networking experience.
• Experience in IT support, network administration, and hardware troubleshooting.
• Candidates who can independently handle day\-to\-day IT operations and coordinate with external vendors.
• Willingness to provide technical support to project sites across multiple locations when required.

Interested candidates can reach me at 8686785292 or careers@padams.in

Pay: ₹15,000\.00 \- ₹40,000\.00 per month

Work Location: In person