IT Executive

KEY ROLES \& RESPONSIBILITIES

• IT Infrastructure Support: Deliver complete desktop, laptop, printer, and network device support across the organization for all staff.
• User Access \& Identity Management: Administer user accounts, permissions, and group policies using Active Directory (AD Manager) to maintain secure access control. Incident \& Ticketing Management: Manage service requests, system incidents, and SLA\-driven resolutions using standard ticketing platforms (e.g., Easy Vista).
• System Deployment \& Onboarding: Execute OS installation, software configuration, patch management, and enduser hardware setups during employee onboarding and offboarding.
• Network \& Connectivity Support: Diagnose and resolve system\-level and network connectivity issues including LAN/WAN, VPN access, routers, and internet troubleshooting.
• IT Asset \& Inventory Lifecycle: Maintain hardware inventory, track asset lifecycles, and coordinate procurement for new joiners or system upgrades.
• Security \& Compliance Maintenance: Enforce password policies, monitor endpoint protection/antivirus status, apply security updates, and maintain audit\-ready technical records.

CANDIDATE PROFILE \& TECHNICAL QUALIFICATIONS

• Technical \& Operational Requirements
• Education: Graduate degree (BCA, B.Sc, BA) with Hardware \& Networking Diploma.
• Core Systems: Windows OS, Active Directory (AD Manager), MS Office/365\.
• Networking: LAN/WAN, IP configuration, VPN access, switches \& routers.
• Tools: Ticketing platforms (Easy Vista or equivalent), Antivirus/Endpoint management.

Location: guwahati

Organization: Athena Behavioral Health

Website: https://www.athenabhs.com/

Days \& Timings – 6 days \& 9 hours

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person