- *Job Title:** IT Senior Analyst – Network Services
- *Department:** IT Infrastructure \& Operations (Network Services)
- *Location:** Mattel Technology \& Innovation Center (MTIC), Hyderabad, India (Onsite)
- *Experience Level:** 4–6 years
Mattel Technology \& Innovation Center (MTIC) Hyderabad is seeking an experienced **IT Senior Analyst – Network Services** with 4–6 years of progressive experience to play a key role in designing, implementing, optimizing, and supporting enterprise\-grade network infrastructure. This senior position is responsible for ensuring high availability, security, and performance of Mattel’s global network environment, including wired, wireless, load balancing, and WAN services.
The role includes **24x5 weekend on\-call support** (rotational) and requires a proactive, solution\-oriented professional who can mentor junior team members and handle complex network issues.
- Lead the design, configuration, deployment, and optimization of **Switches**, **Routers**, and core network infrastructure.
- Architect, deploy, and manage enterprise **WiFi** solutions, including wireless controllers, access points, RF optimization, and troubleshooting complex coverage/performance issues.
- Manage **F5 BIG\-IP** load balancers – configuration, traffic management, SSL offloading, iRules, and advanced features (LTM, GTM, AFM).
- Handle end\-to\-end **Circuit** management – provisioning, optimization, troubleshooting, and coordination with global carriers for MPLS, Internet, SD\-WAN, and Point\-to\-Point links.
- Oversee structured **Cabling** projects (Copper \& Fiber) and physical network infrastructure upgrades.
- Perform **Network Data** analysis, capacity planning, traffic monitoring, and performance reporting using advanced tools (SolarWinds, PRTG, NetFlow, Wireshark, etc.).
- Lead incident response, root\-cause analysis, and permanent resolution for complex network issues.
- Mentor junior network analysts and contribute to knowledge sharing within the team.
- Participate in network architecture reviews, technology evaluations, and digital transformation projects (Cloud connectivity, SD\-WAN, Network Automation).
- Maintain comprehensive documentation, including network diagrams, runbooks, configurations, and SOPs.
- *Required Qualifications \& Experience**
- **Experience:** 4–6 years of hands\-on experience in Network Operations/Support in a large enterprise or global GCC environment.
- **Education:** Bachelor’s degree in Information Technology, Computer Science, Electronics \& Communication, or equivalent.
- **Technical Skills:**
+ Expert\-level knowledge of **Switches** and **Routers** (Cisco, Arista, or equivalent) – routing protocols (BGP, OSPF, EIGRP), VLANs, QoS, and troubleshooting.
+ Strong experience with **WiFi** technologies and enterprise wireless management platforms.
+ Hands\-on expertise with **F5 BIG\-IP** administration and troubleshooting.
+ Solid experience in **Network Data** monitoring, analysis, and reporting.
+ Proven track record in **Circuit** provisioning and carrier/vendor management.
+ Practical experience managing large\-scale **Cabling** infrastructure projects.
- **Certifications (Preferred):** CCNP, CCNA, F5 Certified Technology Specialist / Administrator, CWNP/CWNA, or equivalent.
- *Additional Requirements**
- Deep understanding of TCP/IP, SDN concepts, Network Automation (Python/Ansible – added advantage), and security best practices.
- Strong analytical, problem\-solving, leadership, and communication skills.
- Ability to work collaboratively with global teams across time zones.
- Willingness to provide **24x5 weekend on\-call support** on a rotational basis.
- Fluency in English (written and spoken).