IT Support Engineer

• *Job Title: IT Support Engineer**

• *Qualifications \& Experience**

• Diploma / Degree in IT, Computer Science, or related field
• **Minimum 4\+ years of experience** in IT support or system administration
• Certifications in networking or hardware support will be an advantage

• *Soft Skills**

• Problem\-solving mindset and quick response capability
• Good communication and coordination skills
• Ability to work independently and manage priorities
• Responsible and service\-oriented approach

• *Location:** Adalaj, Gandhinagar
• *Employment Type:** Full\-Time
• *Department:** IT / Systems Support

• *Job Summary**

We are looking for a reliable and technically skilled **IT Support Engineer** to manage and maintain the organization’s IT infrastructure. The role includes handling **CCTV systems, computer hardware, networking solutions, and general IT support**, ensuring smooth day\-to\-day operations and minimal downtime.

• *IT Infrastructure Support**

• Provide day\-to\-day IT support to staff and departments
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Troubleshoot hardware and software issues and ensure timely resolution
• Maintain IT asset records and inventory

• *CCTV \& Surveillance Systems**

• Install, configure, and maintain CCTV cameras and surveillance systems
• Monitor system performance and ensure proper recording/storage
• Troubleshoot camera connectivity, DVR/NVR, and network issues
• Coordinate with vendors for repairs and upgrades

• *Networking \& Connectivity**

• Manage LAN/WAN networks, Wi\-Fi systems, and internet connectivity
• Configure routers, switches, access points, and network security settings
• Troubleshoot network downtime and performance issues
• Support VPN, firewall, and access control configurations

• *System Maintenance \& Security**

• Perform regular system updates, backups, and antivirus checks
• Ensure data protection and system security practices are followed
• Assist in implementing IT policies and best practices

• *Vendor Coordination \& Documentation**

• Coordinate with external IT vendors and service providers
• Maintain documentation of configurations, licenses, and maintenance logs
• Support IT requirements during audits, inspections, and events

• *Required Skills \& Competencies**

• Strong knowledge of computer hardware troubleshooting
• Hands\-on experience with CCTV installation and maintenance
• Good understanding of networking concepts (IP, routing, switching, Wi\-Fi)
• Familiarity with Windows OS, printers, and office software support
• Basic knowledge of IT security practices

• *To Apply:** Share your updated profile via WhatsApp to 97141\-39447 OR via email to hr@swarrnim.com

• *Thanks \& Regards**

• *Vikas Solanki \- HR Manager**

Job Types: Full\-time, Permanent

Pay: ₹25,000\.00 \- ₹35,000\.00 per month

Work Location: In person