We are looking for a dedicated and enthusiastic Female IT Supporting Executive to join our team. The candidate should possess good communication skills, basic technical knowledge, and the ability to handle customer inquiries through social media platforms and phone calls.
*Responsibilities:**
Respond to customer inquiries received through Instagram, Facebook, WhatsApp, and other social media platforms.
Attend incoming calls and provide accurate information to customers.
Assist customers with technical queries and basic troubleshooting.
Maintain records of customer interactions and follow\-ups.
Coordinate with internal teams to resolve customer issues.
Provide timely and professional customer support.
Handle administrative and support\-related tasks as assigned.