IVR Engineer at Zensar Technologies — IN | Apply 2026 | 3rangaZ
IVR Engineer
Zensar TechnologiesIN1d ago Full-timevia indeed
Required Skills
awsazurejavallmnlpnosqlpythonsql
Job Description
Must have skills
- 5\+yrs technical expertise in IVR systems and platforms (e.g., Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco).
- Proficiency in VoiceXML and other IVR development tools and frameworks.
Proficiency in programming languages like Java, Python, NodeJS or C\+\+ for IVR scripting and customization.
Experience with Conversational AI projects, including intent identification and LLM development.Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP).Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services.Experience with database management (SQL, NoSQL).Knowledge of telephony protocols (SIP, TDM).Exposure to RPA tools, CRM systems, and customer service applications.Proficiency in integrating AI solutions with RESTful APIs and external services.Good to have skills
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- IN
- Posted
- 1d ago
- Source
- Indeed