Key Account Manager – Microsoft Account

Key Responsibilities

• Manage and develop relationships with **Microsoft stakeholders and account teams**.
• Act as the primary point of contact for assigned Microsoft\-related accounts and opportunities.
• Understand customer/business requirements and identify relevant CloudThat solutions.
• Drive **account growth, revenue and new business opportunities**.
• Work closely with Microsoft teams to identify training, certification, cloud and upskilling opportunities.
• Coordinate with Sales, Pre\-Sales, Training and Operations teams for smooth execution.
• Prepare account plans, opportunity pipelines and regular business updates.
• Track opportunities from initial discussion to closure and delivery.
• Identify cross\-selling and up\-selling opportunities within existing accounts.
• Maintain strong customer relationships and ensure high customer satisfaction.
• Resolve customer issues and coordinate with internal teams for timely closure.
• Conduct regular account reviews and share business forecasts with management.
• Maintain accurate account and opportunity information in CRM.

Must Have

• **3–6 years of experience** in Key Account Management, B2B Sales, Enterprise Sales or Customer Success.
• Experience handling **enterprise/corporate accounts**.
• Strong experience in stakeholder and relationship management.
• Good understanding of **Microsoft / Azure ecosystem**.
• Experience in B2B technology, IT services, cloud, EdTech or training industry.
• Strong communication, presentation and negotiation skills.
• Ability to identify business opportunities and drive revenue.
• Strong coordination and account management skills.
• Willingness to work from office in Bengaluru.

Good to Have

• Experience working with **Microsoft / Microsoft partners**.
• Experience in selling **Azure, Microsoft 365, AI or cloud training/services**.
• Existing relationships with Microsoft stakeholders.
• Experience managing strategic/enterprise accounts.
• MBA/PGDM in Sales, Marketing or Business Management.

Key Skills**Key Account Management \| B2B Sales \| Microsoft/Azure \| Enterprise Sales \| Relationship Management \| Stakeholder Management \| Account Growth \| Business Development \| Negotiation \| CRM**

Pay: ₹328,000\.00 \- ₹1,350,000\.00 per year

Work Location: In person