Key Account Manager, North India

Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors? Join Milestone Systems to spearhead strategic partnerships and contribute to our high\-growth journey across the Northern region in India. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

• *As the Key Account Manager, your primary responsibilities will include:**

• Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
• Cross\-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.

Value Proposition Development: Create and communicate compelling value propositions for our services and products.

• *What You'll Be Doing:**

• Report directly to the Sales Team Lead, North \& East and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end\-customer account planning and prioritization.
• Drive business development plans with tech partners \& Marketing.
• Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.

Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc.

• *The ideal candidate should possess the following qualifications:**

• A bachelor’s degree and above in Business\-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.