Key Account Manager

• *JD— MODERN TRADE \+ E\-COMMERCE \+ D2C \& Quick Commerce**

• *ICHIBAN OISHI FOODS LLP (TASTY NINJA)**

• *JOB DESCRIPTION**

• *Position Title \- Manager / Senior Manager – Modern Trade, E\-Commerce \& D2C**

• *Function** \- Sales – Organized Retail \& Digital Commerce

• *Location** \- NSP, New Delhi

• *Reporting To** \- National Sales Manager / Management

• *Experience \- 5–9 years**

• *Industry Preference** \- FMCG / Foods / Consumer Products

• *Education** \- Graduate required; MBA / PGDM preferred

• *Work Type** \- Full\-time · Office\-based · 6\-day working

• *Role Purpose** \- Own Tasty Ninja's business development and growth across:

• *Modern Trade \+ E\-Commerce Marketplaces \+ Brand Website / D2C**

The role requires an individual who can **acquire new accounts as well as commercially manage them after onboarding**.

• *Key Account Universe**

• *Modern Trade:** Reliance Retail, DMart, Nature's Basket, Modern Bazaar, Le Marche, Spencer's, Lulu and other national/regional chains.

• *E\-Commerce:** Amazon, Flipkart, BigBasket, JioMart and other relevant marketplaces.

• *D2C:** Tasty Ninja's own website and digital storefront.

• *Responsibilities**

• *Modern Trade — New Business Development**

• Identify decisionmakers across national and regional retail chains.
• Lead buyer/category meetings.
• Secure product listings and linking.
• Negotiate Terms of Trade (**TOT**).
• Develop account\-wise assortment.
• Drive store/region rollout.
• Negotiate listing fees, trade margins, schemes and promotional support.
• Build annual/quarterly **Joint Business Plans (JBP)**.
• Own primary and secondary sales.
• Monitor sell\-through and repeat ordering.
• Drive NPD launches.
• Manage chain\-wise promotional and visibility calendars.
• Handle reconciliation, claims and commercial deductions.

• *E\-Commerce Marketplace Management**

Own Amazon, Flipkart and relevant marketplaces end\-to\-end

• Marketplace onboarding
• Seller/Vendor account management
• Catalogue
• Pricing
• Inventory
• Promotions
• Fulfilment
• Account health
• Listings
• A\+ / enhanced content coordination
• Search visibility
• Buy Box where applicable
• New launches
• Campaign participation
• Revenue planning

Own important marketplace metrics

• Net sales
• Conversion rate
• Traffic
• Average selling price
• Contribution
• ACoS / ROAS where applicable
• Search/organic ranking
• Inventory
• Fill rate
• Return rate
• Account health

• *D2C / Website Commercial Management**

Own the **commercial performance** of tastyninja.com or the company's D2C storefront.

Responsibilities

• Website revenue
• Product assortment
• Bundles
• Pricing
• Offers
• Coupon strategy
• Average Order Value
• Conversion analysis
• Repeat purchases
• Inventory availability
• Sales calendar
• Promotional calendar
• Product launches
• Commercial reporting

Work closely with marketing/agency teams on traffic acquisition.

• *Commercial \& P\&L Ownership**

Monitor

• Gross sales
• Net sales
• Channel margins
• Trade spends
• Listing expenditure
• Promotions
• Discounts
• Marketplace commissions
• Advertising investment
• Logistics costs where relevant
• Returns
• Claims
• Account profitability
• Contribution margin

• *KPIs**

• MT accounts opened
• E\-commerce accounts opened
• Active stores
• Active marketplace SKUs
• First PO
• Repeat orders
• Primary sales
• Secondary sales
• Marketplace GMV / net sales
• D2C sales
• Contribution margin
• Trade\-spend ROI
• Marketplace ROAS/ACoS where applicable
• Inventory availability
• Fill rates
• Marketplace conversion
• Account receivables
• Customer profitability

Pay: ₹628,000\.00 \- ₹1,200,000\.00 per year

Benefits

• Provident Fund

Work Location: In person