Job Description – Kiosk Manager / Store Manager (Retail Industry)Position:
Kiosk Manager / Store Manager
Industry
Retail
Location: Pune
Employment Type
Full\-Time
Job Summary
We are looking for an energetic and responsible Kiosk Manager / Store Manager to oversee daily retail operations, manage staff, ensure excellent customer service, and achieve sales targets. The ideal candidate should have strong leadership skills, retail experience, and the ability to maintain smooth store operations.
Key Responsibilities:Store Operations
- Manage day\-to\-day kiosk/store operations efficiently
- Ensure the store is clean, organized, and visually appealing
- Maintain proper stock levels and coordinate inventory management
- Monitor billing, cash handling, and daily sales reporting
- Ensure compliance with company policies and procedures
Sales \& Customer Service
- Achieve daily, weekly, and monthly sales targets
- Provide excellent customer service and resolve customer complaints professionally
- Promote products and upsell to customers
- Build and maintain strong customer relationships
Team Management
- Supervise and guide sales staff
- Prepare staff schedules and manage attendance
- Train team members on product knowledge and customer handling
- Motivate employees to improve performance and productivity
Inventory Management
- Track stock movement and coordinate replenishment
- Conduct regular stock audits
- Prevent inventory loss and damage
Eligibility Criteria
- Graduate or Undergraduate
- Experience in retail/store management preferred
- Good communication and leadership skills
- Basic computer and billing software knowledge
- Ability to work in rotational shifts
Required Skills
- Leadership \& team handling
- Customer relationship management
- Sales and target achievement
- Problem\-solving ability
- Communication and interpersonal skills
- Time management
Salary
₹20,000 – ₹26,000 (Based on experience)
Benefits
- Incentives \& performance bonuses
- Career growth opportunities
- Training \& development
- Employee discounts (if applicable)
Pay: ₹20,000\.00 \- ₹26,000\.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person