KM - Assistant Manager (GTM & Industries)

• Job ID: 919947
• 7 \- 8 Years
• 1 Opening
• Bengaluru, Hyderabad

### **Role description**

• *Role summary**

Grant Thornton’s Knowledge Management (KM) organization is a key pillar within the firm’s GTech team. KM provides relevant, contextual knowledge instantly, empowering professionals to share their expertise and leverage the insights of others across a broad, globally integrated network.

As the GTM\&I KM Assistant Manager, you will lead the Go\-to\-Market \& Industries (GTM\&I) INDUS KM team and manage the Industry knowledge area priorities. You will execute the knowledge strategy for the aligned business area and manage its implementation. You will develop, deploy and manage knowledge processes and products aligned to the firm's expanding footprint, collaborating with stakeholders across North America, Europe and Asia.

You will build strong stakeholder relationships, run a structured content governance program and manage the knowledge database. You will also lead the team's hiring, performance management and development, fostering a culture of individual ownership of key relationships and work delivery.

• *Key responsibilities****Core responsibilities**

• Lead the GTM\&I KM INDUS team and manage the Industry knowledge area, overseeing day\-to\-day operations and owning end\-to\-end delivery of consistent, high\-quality KM support.

• Execute against strategic priorities set by the US\-based GTM\&I Knowledge Leader, working closely with them for GTM\&I work.

• Contribute to the development of the knowledge strategy for the Industry business area and manage its implementation, working with business stakeholders to turn their challenges into knowledge solutions.

• Serve as a trusted adviser to Industry leadership and a valuable contributor to strategic execution, building high\-trust relationships with primary stakeholders.

• Identify areas of cross\-collaboration between Industry, GTM and service line teams.

• Act as the liaison between stakeholders and KM sub\-teams to ensure seamless delivery from GT INDUS for the aligned business area.

• Evolve the KM framework to streamline the existing knowledge base and design processes for ongoing management of the knowledge database.

• Drive knowledge\-sharing initiatives, including curating ‘gold standard’ content and running a structured content governance program that keeps content relevant and current across platforms.

• Oversee the structuring and cleaning of content for AI repositories, define how knowledge is captured, verified, updated and retired in an AI\-driven ecosystem, and identify opportunities to create or use AI\-enabled tools for the business area.

• *Project management**

• Own end\-to\-end project management: assess needs and recommend the methodology and approach, covering due diligence, as\-is and target state definition, functional design and roll\-out.

• Oversee daily operations, including work intake, prioritization, assignments, workload balancing, and quality assurance

• Apply strong project management principles to manage cross\-functional workstreams, work delivery, people and goals in a complex functional area.

• Anticipate risks and roadblocks across workstreams; deliver with a "no surprises" mindset and escalate to senior leadership only when appropriate.

• Champion best practices, continuous improvement and innovation; identify leading practices, develop business cases and help the team build them.

• Serve as a resource to other KM teams on complex, multi\-functional projects that need expert review or solution discussions.

• *People management**

• Manage people\-related aspects of the team, including extended team members as needed.

• Lead hiring and performance management (goal setting, periodic reviews, annual talent reviews) with GT INDUS KM leaders and stakeholders; recommend advancement and improvement actions.

• Build team competencies in line with business priorities and individual development needs and aspirations.

• Coach team members formally and informally, empowering them to own key relationships and work delivery.

• Build the talent pipeline, plan for succession and keep attrition low.

• *Skills and competencies****Professional**

• Track record of providing training and guidance on process and technology.

• Strong verbal and written communication, with the ability to persuade and influence.

• Strong customer relationship skills, plus cross\-cultural exposure and sensitivity.

• Strong analytical and problem\-solving skills; sound, decisive judgment.

• *Technical**

• Strong understanding of Office 365 and SharePoint for building knowledge portals.

• Proficiency in Microsoft Word, Excel and PowerPoint.

• Experience building solutions on Power Platform (Power Automate, Power Apps, Power BI) is an advantage but not required.

• Familiarity with structuring content and data for AI\-driven knowledge tools is an advantage.

• *Functional**

• Strong understanding of KM principles and methodologies: taxonomy, community management, knowledge harvesting and similar practices.

• Good understanding of emerging KM trends and technology.

• *Behavioral**

• Demonstrated ability to work with all levels, including leadership, in a globally diverse environment.

• Addresses challenges in a clear, direct and respectful manner.

• Fosters continuous feedback and professional development, and creates learning and growth opportunities for team members.

• Models professionalism, integrity and a strong work ethic.

• *About Grant Thornton INDUS**
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Grant Thornton INDUS is the global capability center for Grant Thornton US, the U.S. member firm of Grant Thornton International Ltd., a leading global network of independent audit, tax, and advisory firms. Founded in Chicago in 1924, Grant Thornton US is one of the leading accounting and advisory firms in the U.S., bringing together $4B\+ in revenue, 56 U.S. offices, and a multi\-national platform spanning 20 countries with 25,000 people. It combines deep expertise, advanced technology, and a collaborative mindset to help clients solve complex challenges and grow with confidence. Since 2012, Grant Thornton INDUS has brought together 3,300\+ professionals across Tax, Audit, Advisory, Client Services, Innovation, and Enabling Functions to deliver high\-impact solutions for Grant Thornton US and its global network. Recognized as a Great Place To Work® for three consecutive years and among India’s Top 15 Best Workplaces™ in Professional Services 2026, INDUS offers a high\-performance culture where people are trusted, supported, and empowered to grow.