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Lead Assistant Manager

EXL ServiceKA, IN1d ago
Full-timevia indeed

Job Description

  • Job Description: Lead a team of 8\-10 staff to achieve agreed KPIs and maintain high standards of delivery
  • Prior experience in Accounts Receivable with D365 ERP experience will be an added advantage
  • Act as point of escalation to resolve any issues related to credit and collections
  • Periodic review of AR/Billing reports to highlight deviations against company policies
  • Implement best practices, automation and process improvement ideas
  • Identify training needs and arrange for training sessions to upskill team
  • Adhere the timelines/ SLA built for the Process
  • Co\-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
  • Responsibilities: Lead a team of 8\-10 staff to achieve agreed KPIs and maintain high standards of delivery
  • Prior experience in Accounts Receivable with D365 ERP experience will be an added advantage
  • Act as point of escalation to resolve any issues related to credit and collections
  • Periodic review of AR/Billing reports to highlight deviations against company policies
  • Implement best practices, automation and process improvement ideas
  • Identify training needs and arrange for training sessions to upskill team
  • Adhere the timelines/ SLA built for the Process
  • Co\-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing

Qualifications: Commerce Graduate

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Bengaluru
Posted
1d ago
Source
Indeed