Lead I - Business Analysis

We are seeking a Senior ServiceNow Business Analyst with specialized expertise in Enterprise Asset Management (EAM). The role involves acting as a liaison between business stakeholders, asset teams, and technical delivery units to translate requirements into scalable and process-driven solutions on the ServiceNow platform. Candidates must have a deep functional understanding of asset lifecycle management, maintenance operations, and enterprise governance, along with the ability to facilitate workshops, create documentation, and ensure solution alignment. Required qualifications include a minimum of five years of experience as a Business Analyst on the ServiceNow platform, with proven experience in ServiceNow EAM implementations and upgrades. Strong knowledge in asset lifecycle management, maintenance workflows, and enterprise asset governance is essential, as well as experience in requirements gathering, process mapping, and solution design. Excellent communication and stakeholder management skills are also necessary.