Lead I - Client Onboarding

• *Role description**

Role/Principle Responsibilities

The 3rd party onboarding team forms part of the wider Onboarding and Event Management module.

The O\&EM teams goal is to deliver all onboarding activities required to bring a Client or Client Fund to life on our investment platform.

The 3rd party Onboarding team is primarily responsible for custody and third party account opening.

They are responsible for opening both simple and complex market trading accounts, monitoring of these accounts for validity and ensuring our internal and external systems are accurately maintained.

**Key Responsibilities**

• Completion of custodian opening documentation

• Managing of custodian standing instructions for repatriation of non base currencies

• Updating and maintenance of Standing Settlement instructions in DTCC

• Opening of custody markets for clients and Client funds including complex documented markets

• Setup of third party accounts on our platform to facilitate CFD and Loan accounts
• Maintenance of broker related macros to facilitate trade settlement

• Monitoring of India trading accounts and completion of FPI licence renewals

• Perform checks on behalf of investment to check market account validity prior to trading

• Setup of Wall Street Office to facilitate Loan trading
• Setup of Triana to facilitate CFD trading

• Support projects to implement Global Custodian Direct with existing and new custodians

• Lead and mentor the 3rd Party Configuration team
• Identify training gaps within the team and ensure training is undertaken to upskill team members

• Ensure procedures and SOP’s are in in place for all processes and keep them updated with agreed changes and enhancements

• Improve processes through innovation
• Escalate issue issues to Head of Onboarding Skills and Behaviours

Required skills

• 5\+ years experience within an onboarding or custodian account opening team

• Experience of leading and developing a team

• A good understanding of trade operations and settlements would be adventagious

• Experience of managing SSI’s within DTCC

• A good understanding of SWIFT

• Managing a high volume of varied tasks efficiently and meeting internal and external deadlines.

• High level of accuracy and attention to detail.
• Commitment to delivering a high\-quality onboarding and offboarding experience for our clients
• Good understanding of operational risks

• Previous experience working within an Asset Management firm or similar.

• Excellent written and verbal communication skills What you’ll be like • A keen eye for detail is crucial for reviewing and completing documentation

• Strong organisational abilities are needed to manage multiple events simultaneously, prioritising tasks and maintaining a smooth and efficient workflow.
• A motivated, committed and enthusiastic person who thrives working in a close team environment
• The ability to identify issues and develop solutions quickly and effectively is important for addressing any challenges that may arise during the onboarding process.
• The ability to analyse data and workflows to help improve processes and enhance the efficiency of the onboarding experience.
• A proactive learner that is quick at picking up new processes

Can work on own initiative whilst ensuring the team manager is aware of what you are delivering • A resilient team member who is good at building relationships

• A good understanding of risks associated to onboarding Clients Behaviours \- How we act gives us our Edge All colleagues are expected to actively demonstrate Clients’ behaviours by:

• Taking accountability and ownership of their responsibilities, embracing challenges, driving outcomes, and executing promises with pace and precision.

• Championing collaboration to fuel collective success, break through barriers, and resolve conflict.

• Innovating by challenging the current way of working, adapting with agility, and cutting through complexity with clarity and purpose.

• Inspiring our people by embodying our culture encouraging and empowering others, leading by example, and advocating for our clients.

• Being client centric, anticipating clients’ needs and proactively addressing challenges with foresight to deliver an extraordinary client experience.

• *Skills**

Trade Operations, SSI Management, SWIFT

• *About UST**

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.