Lead I - Salesforce AI Product Owner-GTM

• *Role description** **Job Description: AI Product Manager \- GTM**

• *Experience Range: 9 to 15yrs**

• *Hiring Location: Gurgaon/Noida/Trivandrum/Kochi/Bangalore/Chennai/Pune**

• *Role: AI Product Manager \- GTM**

We are looking for an experienced **AI Product Manager \- GTM** to join the Enterprise AI team. The role will partner closely with Sales, Revenue Operations, Marketing, Customer Success, Support, and Product teams to identify, build, and scale AI\-driven solutions that improve GTM efficiency, automate workflows, and accelerate business outcomes.

The ideal candidate will have strong experience in **AI product management, Salesforce ecosystem, GTM operations, AI agents, automation, and enterprise AI solutions**.

• *Key Responsibilities**

• Partner with Sales, Marketing, Revenue Operations, Customer Success, Support, and Product teams to identify AI use cases and business opportunities.
• Analyze and map end\-to\-end GTM business processes such as Lead\-to\-Cash, Renewals, Partner Deal Registration, Customer Support, and Feedback\-to\-Roadmap.
• Own and prioritize the AI product backlog based on business value, complexity, risk, and strategic alignment.
• Design and implement AI\-powered solutions including:
• + AI Agents

+ Workflow Automations

+ RAG\-based Applications

+ SaaS Embedded AI Solutions

* Build solutions for

• + Account Research

+ Meeting Preparation

+ Pipeline \& Forecasting

+ Renewals Management

+ Partner Enablement

+ RFP Response Automation

+ Case Triage

+ Campaign Operations

+ Product Feedback Analysis

• Develop and deploy AI agents, workflows, APIs, and integrations using modern AI platforms and coding assistants.
• Define AI evaluation frameworks covering accuracy, customer impact, governance, security, and compliance.
• Drive user adoption through training, enablement, and success measurement.
• Track KPIs including seller productivity, cycle time reduction, pipeline quality, and customer support efficiency.

• *Must\-Have Skills**

• Product Management
• Salesforce Platform
• Salesforce Service Cloud
• CPQ (Configure Price Quote)
• AI/GenAI Product Development
• RAG (Retrieval\-Augmented Generation)
• AI Agents \& Workflow Automation
• Prompt Engineering \& Context Engineering
• API Development \& Integrations
• AI Governance \& Data Privacy
• GTM Process Knowledge (Lead\-to\-Cash, Renewals, Revenue Operations)
• Experience building and deploying AI solutions using:
• + ChatGPT

+ Claude

+ Gemini

+ AWS Bedrock

• Strong stakeholder management and communication skills

• *Good\-to\-Have Skills**

• Gong
• Marketo
• Clari
• Salesforce Sales Cloud
• Professional Services Automation (PSA)
• Channel \& Partner Operations
• Enterprise Architecture exposure
• Security \& Compliance Frameworks
• Low\-Code/No\-Code Automation Platforms
• Customer Support Operations
• Revenue Operations
• SaaS Business Models

• *Preferred Qualifications**

• 7\+ years of experience in Product Management, Revenue Operations, Sales Operations, Business Systems, Marketing Operations, Support Operations, or Software Development.
• 2\+ years of hands\-on experience building and deploying AI agents, copilots, or intelligent automation solutions.
• Experience working with enterprise AI platforms and LLM\-based applications.
• Hands\-on experience with Salesforce ecosystem and GTM technology stack.
• Bachelor's Degree in Engineering, Computer Science, Information Technology, Business, or equivalent practical experience.

• *Skills**

• *About UST**

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.