The D365 QA Lead role requires 8 to 12 years of experience in software quality assurance, with at least four years dedicated to leading QA for Microsoft Dynamics 365 CRM projects. Responsibilities include defining and driving the overall QA strategy, execution, and automation for D365 CRM implementations and upgrades. This ensures functional correctness, integration stability, data accuracy, and release quality across CRM modules while leading QA teams in Agile settings. Key duties involve owning the QA strategy and test approach, establishing release readiness, mentoring manual and automation testing teams, conducting reviews and quality audits, and setting up test standards, best practices, and governance frameworks.
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