Lead Management Executive

• *Job Title: Lead Management Executive (Fresher)**

• *Location:** Haridwar
• *Experience:** 0–1 Year (Freshers can apply)

• *Job Summary**

We are looking for a **tech\-savvy and detail\-oriented Lead Management Executive** to manage CRM operations, lead allocation, dialer management, and reporting. The ideal candidate should have a strong understanding of technology, be comfortable working with CRM systems, Excel, and online tools, and possess excellent analytical and coordination skills.

• *Key Responsibilities**

• Manage lead allocation, reassignment, and distribution across teams.
• Monitor lead status, lead aging, and follow\-up activities to ensure timely action.
• Configure, monitor, and manage dialer campaigns.
• Maintain CRM data accuracy, user accounts, and access permissions.
• Generate daily, weekly, and monthly MIS reports and performance dashboards.
• Ensure adherence to CRM and dialer SOPs and operational processes.
• Coordinate with Sales, Marketing, and Technical teams for smooth lead flow and issue resolution.
• Identify data discrepancies and ensure timely corrections.
• Track lead conversion metrics and prepare performance insights.

• *Requirements**

• Graduate in **BBA, BCA, B.Tech, B.Sc (IT/CS), MBA (Marketing), or any relevant discipline.**
• **0–1 year of experience** (Freshers with strong technical aptitude are encouraged to apply).
• **Tech\-savvy is mandatory** with the ability to quickly learn CRM software and business tools.
• Basic understanding of CRM systems, Excel (Pivot Tables, VLOOKUP/XLOOKUP preferred), Google Sheets, and reporting.
• Strong analytical, problem\-solving, and organizational skills.
• Good communication and coordination abilities.
• High attention to detail and data accuracy.

• *Preferred Skills**

• Knowledge of CRM platforms (LeadSquared, Zoho, Salesforce, etc.) is an advantage.
• Familiarity with dialer systems and lead management processes.
• Basic understanding of digital marketing or sales operations is a plus.

• *What We Offer**

• Hands\-on training on CRM and lead management tools.
• Opportunity to work closely with Sales, Marketing, and Operations teams.
• Career growth in CRM, Business Operations, and Process Management.

Pay: ₹550,774\.39 \- ₹1,946,610\.60 per year

Work Location: In person