Lead System Administrator

• *Location**: Bengaluru (Primary), Hyderabad ((Secondary), \- Hybrid

• *Department**: IT Infrastructure / End\-User Computing / Workplace Services

• *Experience**: 7–10\+ years

• *Job Summary:**

• *Modern Workplace Architecture \| Microsoft Intune \& MEM \| MDM \| Azure Virtual Desktop (AVD) \| MECM (SCCM) \& Co\-management \| Endpoint Security \& Zero Trust \| Conditional Access \| Microsoft Defender \& DLP \| Windows, macOS, iOS, Android Management \| Cloud \& Hybrid Transformation**

• *Key Responsibilities:**

• *Desktop Engineering:**

• Design and maintain **Windows 10/11 images** using tools like **SCCM**, **MDT**, or **Autopilot**.
• Automate deployment and updates of OS and applications using **Microsoft Endpoint Configuration Manager (MECM)** and **Intune**.
• Implement and maintain **Group Policies**, **user profiles**, and **desktop configuration baselines**.

• *Support and Operations:**

• Troubleshoot escalated desktop, M365, and endpoint issues.
• Support zero\-touch deployment initiatives via **Windows Autopilot** and **Azure AD Join**.
• Provide guidance for patch management, hardware lifecycle, and device health monitoring.

• *Modern Workplace Transformation:**

• Lead the adoption of **cloud\-first**, **mobile\-first** strategies across the digital workplace.
• Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
• Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).

• *Required Skills \& Experience:**

• 7\+ years of experience in **desktop engineering** and **Microsoft 365 administration**.
• Strong expertise in **Microsoft Intune**, **SCCM/MECM**, **Autopilot**, and **Windows Update for Business (WUfB)**.
• Hands\-on experience with **PowerShell scripting** for automation and reporting.
• Knowledge of **Azure AD**, **Conditional Access**, and **Hybrid Identity**.
• Familiarity with **Office 365 tenant administration** and licensing.
• Solid understanding of **enterprise security standards** and device compliance.

• *Preferred Qualifications:**

• Microsoft certifications: **MD\-102**, **MS\-102**, **SC\-300**, or **AZ\-104**.
• Experience with **co\-management** of devices using Intune and SCCM.
• Exposure to **Apple macOS** management using Intune or Jamf.
• Knowledge of **virtual desktop infrastructure (VDI)** like AVD or Citrix.

• *Soft Skills:**

• Excellent communication and stakeholder engagement skills.
• Analytical thinking and problem\-solving capabilities.
• Ability to manage competing priorities and lead technical projects.
• Team\-oriented with mentoring experience and documentation skills.

Qualifications

B.E/B Tech

Range of Year Experience\-Min Year

8

Range of Year Experience\-Max Year

12

• *Lead System Administrator \| Infinite Computer Solutions**

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