Luxury Fashion Consultant

• *Are you someone who loves connecting with people and turning conversations into meaningful relationships?**

We at **Umay Benaras,** a luxury ethnicwear brand, are looking for a **Fashion Sales \& Customer Experience Executive** who can create warm, memorable, and satisfying experiences for our clients, both online and in\-store.

This role is for someone who’s not just passionate about selling, but about understanding people, styling them beautifully, and carrying forward the essence of handcrafted Indian heritage with every interaction.

• *Your Core Responsibilities:**

• *Assist customers* across WhatsApp, Instagram \& in\-store with styling and product selection
• *Handle the complete sales process* — from inquiry to purchase to post\-sale follow\-ups
• *Build genuine relationships* with clients and offer a personalized buying experience
• *Nurture long\-term client relationships* through thoughtful follow\-ups and meaningful communication, rather than transactional selling
• *Understand customer needs deeply* and guide them towards the right saree or outfit
• Maintain customer databases, trackers, and sales records systematically
• Collaborate with the team to meet monthly sales goals and enhance client satisfaction

• *You’re a Perfect Fit If You Have:**

• 1–3 years of experience in **fashion or ethnicwear sales / customer interaction roles**
• Background in **Fashion**, **Textile**, **Apparel**, or **Ethnicwear** is strongly preferred. Candidates with prior exposure to fabrics, styling, embroidery, tailoring, or women's fashion will be given preference.
• Excellent communication in **English \& Hindi**
• Strong styling sense — you know what looks good on whom and why
• Warmth, patience, and confidence while dealing with women clientele
• A customer\-first approach and genuine passion for serving people

• *Bonus Points If You:**

• Have experience handling premium, occasion\-wear, or NRI clientele.
• Understand how women shop for occasions, weddings, and festive wear.
• Have worked in a boutique, designer studio, luxury fashion brand, or premium retail environment before.

• *Perks:**

• Be part of a fast\-growing, luxury ethnicwear brand
• Work directly with a passionate founding team
• Grow your styling, communication \& customer experience skills
• Enjoy a warm, collaborative \& family\-like work culture

Pay: ₹20,000\.00 \- ₹27,000\.00 per month

Application Question(s)

• Have you been educated in an English\-medium school?
• How many years of sales experience do you have?
• Have you worked in the fashion, textile, or ethnicwear industry before?

Work Location: In person