Develop highly engaging, learner\-centered content for classroom, virtual, digital, and self\-paced environments.
Apply instructional design models such as ADDIE, SAM, Bloom’s Taxonomy, and Kirkpatrick evaluation frameworks.
Ensure all learning products are pedagogically sound, visually consistent, and aligned with brand and quality standards.
*Stakeholder Management**
Work closely with subject matter experts to extract knowledge and convert complex content into simple, actionable learning.
Influence and align stakeholders on design choices, program scope, priorities, and timelines.
Facilitate review cycles with business, legal, compliance, and quality teams where applicable.
Manage expectations and provide consultative guidance to ensure learning interventions solve the right problem.
*Team Management**
Lead and mentor instructional designers, content developers, multimedia specialists, and contractors as applicable.
Allocate work, set priorities, track deliverables, and ensure quality and timeliness.
Evaluate the internal team by performing quality audits
Build team capability in instructional design best practices, digital learning tools, and content innovation.
*Learning Technology and Digital Content**
Design learning experiences using authoring tools, LMS/LXP platforms, and digital collaboration tools.
Work with multimedia assets such as graphics, video, simulations, animations, and interactive scenarios.
Leverage AI\-enabled tools and modern learning technologies to improve speed, personalization, and learner engagement.
Ensure content is optimized for usability, accessibility, and mobile compatibility.
*Program Execution and Evaluation**
Support the launch and deployment of learning programs with quality assurance and readiness planning.
Define success metrics and evaluation methods to assess learner engagement, knowledge retention, behavior change, and business impact.
Analyze feedback and learning data to improve effectiveness and relevance over time.
Continuously refine programs based on learner insights, stakeholder feedback, and business outcomes.
*Compliance and Quality**
Ensure learning materials are accurate, compliant, and aligned to organizational standards.
Maintain version control, documentation, and content governance.
Uphold accessibility, inclusion, and branding requirements in all learning outputs.
*Required Qualifications**
Bachelor’s degree in Instructional Design, Education, Psychology, Communication, HR, or a related field.
7–12 years of experience in instructional design, learning experience design, learning content development, or training program management.
Minimum 3 years in a leadership or managerial role, preferably managing instructional design teams or large learning programs.
Strong knowledge of adult learning theory, instructional design methodologies, and learning evaluation models.
Demonstrated experience designing learning solutions for business, technical, leadership, or functional audiences.
Proficiency with learning authoring tools and content development platforms such as Articulate Storyline, Rise, Captivate, Camtasia, Vyond, or similar tools.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Excellent communication, facilitation, and stakeholder management skills.
Strong attention to detail, quality orientation, and learner empathy.
Exposure to AI\-driven learning design, analytics, and digital learning transformation.
Experience working with LMS/LXP systems and learning data dashboards.
*Preferred Qualifications**
Experience in corporate learning, consulting, BPM, IT/ITES, or global organizations.
*Core Competencies**
Instructional design expertise
Learning strategy and curriculum architecture
Stakeholder influence and consultation
Team leadership and coaching
Project and program management
Creative problem solving
Content quality and detail orientation
Digital learning and AI fluency
Business acumen
Evaluation and continuous improvement
*Performance Expectations / Success Measures**
Success in this role may be measured by
Timely delivery of high\-quality learning solutions.
Positive stakeholder satisfaction and business alignment, with zero surprises to the client and no client escalations
Improved learner engagement and completion rates.
Evidence of knowledge gain and behavior change.
Clear contribution to business capability, productivity, or performance outcomes.
Strong team performance and capability development.
Effective use of learning technologies, automation, and AI where relevant.
*Sample KPIs**
Percentage of learning projects delivered on time and within scope
Stakeholder satisfaction score
Learner completion and engagement rates
Content quality review scores
Reduction in development cycle time
Program effectiveness scores
Business impact indicators tied to capability programs
*Working Style and Attributes**
Strategic yet hands\-on
Collaborative and consultative
Organized and delivery\-focused
Learner\-centered and business\-aligned
Open to innovation and continuous learning
Comfortable working in fast\-paced, evolving environments
*Responsibilities: Key Responsibilities**
*Learning Strategy and Needs Analysis**
Partner with business leaders and HR stakeholders to understand capability gaps, business priorities, and performance challenges.
Conduct training needs analyses, learner analyses, task analyses, and audience segmentation.
Translate business requirements into clear learning objectives and instructional strategies.
Recommend the most appropriate learning modalities, including eLearning, virtual instructor\-led training, blended learning, microlearning, job aids, performance support, and experiential learning.
*Instructional Design and Development**
Design end\-to\-end learning solutions aligned to business outcomes and adult learning principles.
Develop highly engaging, learner\-centered content for classroom, virtual, digital, and self\-paced environments.
Apply instructional design models such as ADDIE, SAM, Bloom’s Taxonomy, and Kirkpatrick evaluation frameworks.
Ensure all learning products are pedagogically sound, visually consistent, and aligned with brand and quality standards.
*Stakeholder Management**
Work closely with subject matter experts to extract knowledge and convert complex content into simple, actionable learning.
Influence and align stakeholders on design choices, program scope, priorities, and timelines.
Facilitate review cycles with business, legal, compliance, and quality teams where applicable.
Manage expectations and provide consultative guidance to ensure learning interventions solve the right problem.
*Team Management**
Lead and mentor instructional designers, content developers, multimedia specialists, and contractors as applicable.
Allocate work, set priorities, track deliverables, and ensure quality and timeliness.
Evaluate the internal team by performing quality audits
Build team capability in instructional design best practices, digital learning tools, and content innovation.
*Learning Technology and Digital Content**
Design learning experiences using authoring tools, LMS/LXP platforms, and digital collaboration tools.
Work with multimedia assets such as graphics, video, simulations, animations, and interactive scenarios.
Leverage AI\-enabled tools and modern learning technologies to improve speed, personalization, and learner engagement.
Ensure content is optimized for usability, accessibility, and mobile compatibility.
*Program Execution and Evaluation**
Support the launch and deployment of learning programs with quality assurance and readiness planning.
Define success metrics and evaluation methods to assess learner engagement, knowledge retention, behavior change, and business impact.
Analyze feedback and learning data to improve effectiveness and relevance over time.
Continuously refine programs based on learner insights, stakeholder feedback, and business outcomes.
*Compliance and Quality**
Ensure learning materials are accurate, compliant, and aligned to organizational standards.
Maintain version control, documentation, and content governance.
Uphold accessibility, inclusion, and branding requirements in all learning outputs.
*Required Qualifications**
Bachelor’s degree in Instructional Design, Education, Psychology, Communication, HR, or a related field.
7–12 years of experience in instructional design, learning experience design, learning content development, or training program management.
Minimum 3 years in a leadership or managerial role, preferably managing instructional design teams or large learning programs.
Strong knowledge of adult learning theory, instructional design methodologies, and learning evaluation models.
Demonstrated experience designing learning solutions for business, technical, leadership, or functional audiences.
Proficiency with learning authoring tools and content development platforms such as Articulate Storyline, Rise, Captivate, Camtasia, Vyond, or similar tools.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Excellent communication, facilitation, and stakeholder management skills.
Strong attention to detail, quality orientation, and learner empathy.
Exposure to AI\-driven learning design, analytics, and digital learning transformation.
Experience working with LMS/LXP systems and learning data dashboards.
*Preferred Qualifications**
Experience in corporate learning, consulting, BPM, IT/ITES, or global organizations.
*Core Competencies**
Instructional design expertise
Learning strategy and curriculum architecture
Stakeholder influence and consultation
Team leadership and coaching
Project and program management
Creative problem solving
Content quality and detail orientation
Digital learning and AI fluency
Business acumen
Evaluation and continuous improvement
*Performance Expectations / Success Measures**
Success in this role may be measured by
Timely delivery of high\-quality learning solutions.
Positive stakeholder satisfaction and business alignment, with zero surprises to the client and no client escalations
Improved learner engagement and completion rates.
Evidence of knowledge gain and behavior change.
Clear contribution to business capability, productivity, or performance outcomes.
Strong team performance and capability development.
Effective use of learning technologies, automation, and AI where relevant.
*Sample KPIs**
Percentage of learning projects delivered on time and within scope
Stakeholder satisfaction score
Learner completion and engagement rates
Content quality review scores
Reduction in development cycle time
Program effectiveness scores
Business impact indicators tied to capability programs
*Working Style and Attributes**
Strategic yet hands\-on
Collaborative and consultative
Organized and delivery\-focused
Learner\-centered and business\-aligned
Open to innovation and continuous learning
Comfortable working in fast\-paced, evolving environments