Leads a team of Associates, Senior Associates and Team Leaders overseeing daily operations. Provides overall leadership for the tower function, setting direction, KPIs, and transformation goals. Oversees escalations and cross\-functional initiatives, ensures compliance with legal and organizational requirements, and drives efficiency through automation and innovation. Acts as a strategic partner to HR leadership and business leaders, building trust and enabling workforce effectiveness.
Role Responsibilities –
Qualification –
Mumbai
BUSINESS PROCESS SERVICES
Manager
415070
Human Resource
Desired Candidate Profile
Customer Support Specialist - Flex
Rippling · Bengaluru
Full Stack Developer
CodePixel Works · Remote
Centre Manager — Dialysis Centres
Actio · Bengaluru