Manager - Operations

### **General Information**

• *Location**

Noida, Uttar Pradesh

Working Schedule

Full\-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Yes

Posted Date

16\-Jul\-2026

Job ID

19195

### **Description and Requirements**

This role is responsible for establishing and executing a Quality Assurance (QA) program to ensure ESG financial reporting processes, data, calculations, and supporting evidence are complete, accurate, consistent, and audit/assurance\-ready. The position designs and documents QA procedures, performs independent reviews, and partners with process owners to remediate findings and strengthen the control environment.

Key activities include performing QA reviews of inputs, methodologies, and outputs (including metrics recalculation and reperformance, with a strong focus on leveraging AI\-enabled tools such as Alteryx), validating execution and evidence of key controls, and documenting results to support governance and continuous improvement. The role will assist with defining QA standards, sampling approaches, issue severity criteria, and reporting routines to provide transparency on quality and control performance.

The position collaborates closely with Global Sustainability, Finance, Technology, Internal Audit, and external assurance providers to coordinate QA testing, respond to inquiries, and assist with remediation of QA findings. The role will also help embed QA requirements into enabling platforms (e.g., Watershed and Workiva) through clear evidence standards, control documentation, and repeatable review workflows.

• *About MetLife**

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple \- to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values \- Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead \- we’re inspired to transform the next century in financial services. At MetLife, it’s \#AllTogetherPossible. Join us!