JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter \& Co., Inc. a privately held diversified manufacturing company forecasting $2\.5B in annual revenue and 8,500 team members as of 2025\.The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step\-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com
JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter \& Co., Inc. The company, wholly owned by J. B. Poindexter \& Co., Inc. \& is headquartered in Houston, Texas, USA.
The PMO role is a multi functional operations and governance position responsible for setting up and growing (mobilization), transitioning, governing and supporting shared services delivery from India for US business stakeholders across functions – Engineering, IT and Business Operations (Backoffice).
This role also provides support and administrative leadership, ensuring seamless coordination, compliance, communication, and operational efficiency across geographies.
1\. Mobilization \& Setup
- Support shared services mobilization including operating model definition, governance structures, RACI, and initial processes across functions mentioned above.
- Coordinate infrastructure readiness, access provisioning, tooling, and compliance requirements.
- Partner with HR, IT, Finance, Legal, General Administration and Facilities for onboarding and operational readiness.
- Track mobilization milestones, dependencies, risks, and readiness metrics.
- Support onboarding and stakeholder management where applicable,
2\. Transition Management
- Plan and manage knowledge transfer (KT) and service transition from US teams to Shared services
- Develop and maintain transition plans, KT trackers, sign off documents, and RAID logs
- Coordinate transition governance calls, workshops, and stakeholder communications.
- Ensure adherence to service acceptance criteria, documentation standards, and timelines
- Support stabilization and hypercare during post transition phase.
3\. Project \& Program Management Office (PMO)
- Provide centralized PMO support for SSC and transformation initiatives.
- Drive project discipline using standard methodologies.
- Track scope, schedule, budget, resource planning, risks, issues, and dependencies
- Prepare and publish executive dashboards \- weekly/monthly reports, and KPI’s
- Facilitate Leadership meetings and action tracking
- Ensure process compliance, readiness, follow up and audit tracking.
- Provide high quality executive support to senior leaders (India \& US)
- Prepare presentations, executive summaries, and briefing packs
- Act as a liaison between leadership, internal teams, and external partners
- Handle confidential information with discretion and professionalism
- Ensure adherence to company policies, security, data privacy, and compliance standards
- Support internal communications, town halls, reviews, and engagement initiatives
4\.Governance, Cadence \& Reporting
- Establish and run structured governance cadence (monthly / weekly as required)
- Plan, schedule, and facilitate Monthly governance reviews, Operational reviews, Leadership updates
- Ensure all meetings are documented with clear Minutes of Meeting (MoM)
- Track and follow up on Action items, Decisions, Risks and escalations
- Drive closure discipline and accountability across teams
- Maintain governance artifacts including Dashboards, KPI reports, Status summaries
- *Experience \& Education:**
- Bachelor’s degree in engineering, Business Administration, Management, or related field
- 15 \+ years of experience in PMO / Transition / Operations roles in Shared Services or a GBS
- Experience supporting US or global stakeholders from India
- Strong understanding of shared services, offshore delivery, and transition models
- Hands on experience with PMO tools (MS Project, Jira, Smartsheet, Power BI, Excel, PPT)
- PMP / PRINCE2 / Agile / SAFe (preferred, not mandatory)
- ITIL or Service Management certifications (advantage)
- The candidate should have strong program and project coordination skills with
- Excellent communication (written \& verbal) with executive maturity
- High attention to detail and organizational excellence
- Ability to manage multiple workstreams under tight timelines
- Stakeholder influence and cross cultural collaboration
- Confidentiality, discretion, and professionalism
JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.