We are seeking a talented individual to join our Health Operations team at Mercer.
This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.
*Manager \- Proposal Specialist \- (Grade D2\)**
*No of Positions: 1**
*What can you expect?**
We are seeking a highly skilled Lead Specialist/Manager to join our team in the Medical RFP COE process. In this role, you will be responsible for serving the US regions for marketing and renewal of various Medical coverages.
Ensure the timely and accurate production and processing of relevant documents and information, including report preparation. Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. Adhere to Company policies and performance standards. Update reports based on predefined templates on a regular basis to ensure accurate entry.
Maintain a basic understanding of the core aspects of relevant Insurance and related legislation
*We will count on you for:**
Data processing and analysis \- assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets to be used for various client projects
Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review
Checking vendor data for reasonableness and follow\-up with vendors regarding missing or inaccurate data
Developing draft responses of questions from vendors
Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies
Ensuring compliance of all internal and client policies
Updating of workflow process documents
Creating reports, perform data analysis, including presentation of data insights
Participate and contribute in any special project requirements
Adhere to process documentations (e.g. SOPs, PMAPs, Exception and Update Tracker etc..)
Focus on the culture of First Time Right
Ownership of delivery on assigned work through self\-planning and monitoring of all activities
*Note: Applicants should be flexible working in shifts**
*What you need to have?**
Graduate with minimum 7\-10 years’ experience overall
Advanced Microsoft Excel skills, including formulas, pivot tables, lookups (Must)
Proficiency with MS PowerPoint
Strong experience in Project/Process/Task Requirements \& translating requirements into working deliverables
Excel VBA/Python and R\-Studio (Preferred\- Good to have)
Knowledge of H\&B domain (MUST)
Sound knowledge of process documentation, development of SOP, knowledge artifacts
Ability to work independently and on a team
Advanced Logical, Data Analytical \& Data Mining skills
Strong experience in Workflow, RCA, Defect Management
Proficient in Effort Estimation
Project management skills – thorough understanding of projects and processes
Excellent interpersonal skills, strong oral \& written communication skills
*What makes you stand out?**
Adaptable communicator, facilitator, influencer and problem solver
High attention to detail
Good relationship skills, Proven ability to work on own initiative as well as in a team
Ability to multi\-task and prioritize time effectively
*Why join our team?**
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well\-being.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
### **Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.**
### **Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.**