Manager

MS \- Technology \& Digital NativesPune

Posted On

02 Jun 2026

End Date

01 Aug 2026

Required Experience

8 \- 10 YearsRegister And

Basic Section

No. Of Openings

1

Designation

Manager

Closing Date

01 Aug 2026

Organisational

MainBU

Quality Engineering

Sub BU

MS \- Technology \& Digital Natives

Country

India

Region

India 2

State

Maharashtra

City

Pune

Working Location

Pune

Client Location

NA

Skills

Skill

EV

Highest Education

No data available

CERTIFICATION

No data available

Working Language

No data available

JOB DESCRIPTION

EXPERIENCE ? 8\-10 years of experience in Software Testing / Quality Assurance ? Minimum 4–6 years in defect management / QA governance roles in large\-scale SIT programs ? Strong exposure to Telecom OSS/BSS systems and large?scale System Integration Testing programs in multi\-vendor environments ? Proven experience in Functional \& Regression testing for telecom workflows across multiple applications ? Good knowledge / experience in AI / Generative AI concepts, tools, models and how it can be leveraged to analyse defect logs and assist in defect prevention tasks ? Extensive experience with test management, defect management \& CI/CD tools \- JIRA, ALM/Octane, Jenkins ? Good communication skills, managing stakeholder expectations KEY RESPONSIBILITIES AND DELIVERABLES • End\-to\-End Defect Lifecycle Management \- Own and govern the complete defect lifecycle across SIT, including logging, triage, prioritization, tracking, closure, and reporting. • Defect Triage Leadership \- Plan, drive, and facilitate daily defect triage calls with stakeholders (Test, Development, Architecture, Business), ensuring timely prioritization, ownership alignment, and action tracking. • Severity \& Priority Governance \- Establish and enforce defect severity/priority guidelines aligned to business impact, ensuring consistency across multiple teams and vendors. • Cross\-Team Collaboration \- Act as a central coordinator between Test teams (Functional, Automation, Performance) and Development teams, ensuring effective communication and quick resolution of defects. • Defect SLA Management \- Monitor and enforce defect resolution SLAs, proactively identifying breaches, driving escalations, and ensuring closure within agreed timelines. • Root Cause Analysis (RCA) \& Trends \- Lead defect RCA sessions, identify systemic issues (code, integration, data, environment), and provide actionable insights to reduce defect leakage and recurrence. • Defect Analytics \& Reporting \- Publish defect dashboards and metrics to s