Manager - Sales & Business Development (4-6 Years)

Expected Role

Business Development Manager should be responsible for

• Driving revenue growth across all sales channels.
• Leading and developing the sales team.
• Improving sales processes and operational efficiency.
• Taking ownership of customer escalations.
• Driving business development initiatives.
• Building a high\-performance sales culture.
• Providing management with proactive business insights and recommendations.

Roles \& Responsibilities

1\. Revenue Growth

• Own monthly and quarterly sales targets.
• Improve conversion rates across inbound and outbound channels.
• Identify new revenue opportunities.
• Increase average order value and repeat customer business.

2\. Team Leadership

• Lead the daily sales meetings with clear action items.
• Coach and mentor all sales executives.
• Conduct weekly performance reviews.
• Monitor productivity and ensure accountability.

3\. Sales Operations

• Monitor CRM hygiene and pipeline health.
• Ensure all leads are assigned and followed up within SLA.
• Improve inquiry\-to\-order conversion.
• Reduce lead leakage.

4\. Business Development

• Develop new outbound sales initiatives.
• Explore partnerships and new customer segments.
• Build strategies for enterprise and corporate accounts.
• Launch initiatives that generate incremental revenue.

5\. Process Improvement

• Create and improve sales SOPs.
• Identify bottlenecks in the sales cycle.
• Recommend automation and process improvements.
• Improve coordination between Sales, Production, and Logistics.

6\. Customer Experience

• Own all major customer escalations.
• Ensure complaints are resolved within SLA.
• Improve customer satisfaction.
• Reduce repeat issues.

7\. Product \& Market Knowledge

• Maintain strong product knowledge.
• Train the sales team on new products.
• Suggest suitable gifting options to customers.
• Share competitor and market insights.

8\. Reporting \& Communication

• Submit weekly business updates.
• Highlight key risks and opportunities.
• Share action plans rather than only reports.
• Communicate proactively with management.

Pay: ₹500,000\.00 \- ₹800,000\.00 per year

Benefits

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Ability to commute/relocate

• Yelachenahalli, Karnataka 560078: Reliably commute or planning to relocate before starting work (Required)

Experience

• Team management: 4 years (Required)
• Sales: 5 years (Required)

Work Location: In person