Manager - Sales & Operations

The Sales \& Operations Manager is responsible for driving showroom sales performance while ensuring efficient day\-to\-day operations. The role combines sales leadership, operational excellence, inventory control, customer service, and team management to achieve revenue growth and profitability.

• *Key Responsibilities**

· Drive showroom sales and achieve monthly, quarterly, and annual targets.

· Develop sales strategies, promotions, and business development initiatives.

· Lead, coach, and motivate the sales and operations teams.

· Monitor customer experience and resolve escalated issues promptly.

· Manage inventory, stock levels, product displays, and merchandising standards.

· Coordinate with procurement, warehouse, logistics, and installation teams.

· Ensure accurate order processing, invoicing, and documentation.

· Analyze sales performance, market trends, and competitor activities.

· Prepare budgets, forecasts, and operational reports.

· Ensure compliance with company policies, safety standards, and procedures.

• *Qualifications \& Experience**

· Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field.

· 5–8\+ years of experience in furniture, retail, home interiors, or showroom management.

· Proven track record of achieving sales targets and managing operations.

· Strong leadership, communication, and negotiation skills.

· Proficiency in ERP, CRM, and Microsoft Office applications.

• *Key Competencies**

· Sales Leadership

· Operational Excellence

· Customer Relationship Management

· Inventory \& Supply Chain Coordination

· Financial \& Commercial Acumen

· Problem Solving \& Decision Making

· Team Development \& Performance Management

• *Reporting To**

General Manager / Business Head

Feel free to share your cv on hr.activetech@gmail.com

Pay: ₹25,000\.00 \- ₹65,000\.00 per month

Work Location: In person