Marketing Account Manager

Reu Ads is looking for a Marketing Account Manager with broad knowledge of digital marketing and excellent communication skills to manage client relationships, develop marketing strategies, and coordinate execution across internal teams.

You will take ownership of client satisfaction and retention building lasting relationships, proactively addressing concerns, and ensuring clients see consistent value in working with Reu Ads.

Key Responsibilities

• Serve as the main point of contact for assigned clients and build strong, long\-term relationships.
• Understand each client’s business, goals, target audience, and marketing requirements.
• Develop marketing strategies and actionable plans aligned with client objectives.
• Discuss strategies with the performance marketing, SEO, website, graphic design, and social media management teams and coordinate execution.
• Turn client requirements into clear briefs, deliverables, priorities, and timelines.
• Review deliverables to ensure they meet client expectations, brand guidelines, and agreed quality standards.
• Monitor progress across teams and ensure timely delivery.
• Conduct regular client meetings to discuss results, gather feedback, and agree on next steps.
• Explain marketing performance and recommendations clearly to clients.
• Take responsibility for client retention by monitoring satisfaction, identifying potential issues early, and coordinating timely solutions.
• Manage expectations, resolve concerns, and maintain clear communication throughout the relationship.
• Maintain accurate records of client discussions, approvals, commitments, and action items.

Required Skills and Qualifications

• Experience in digital marketing account management, client servicing, or a similar role, preferably within a marketing agency.
• Strong knowledge across digital marketing, including paid advertising, SEO, social media, content marketing, websites, and analytics.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Ability to understand business requirements and translate them into practical marketing strategies.
• Strong relationship management skills, with a focus on client satisfaction and retention.
• Ability to coordinate multiple teams and manage several client accounts effectively.
• Confidence in interpreting marketing reports and explaining results in business terms.
• Strong organisational, problem\-solving, and conflict\-resolution skills.
• A proactive approach, attention to detail, and ownership of commitments.

How Success Will Be Measured

• High client satisfaction, retention, and renewal rates.
• Timely delivery of agreed marketing activities.
• Effective coordination and clear communication between clients and internal teams.
• Progress towards agreed client marketing goals.
• Early identification and resolution of client concerns.

How to Apply

Apply through this job portal with your updated CV and a brief overview of your experience managing client accounts and coordinating digital marketing projects.

Pay: ₹45,000\.00 per month

Work Location: In person