Microsoft Teams SME_Technical Services Engineer Expert

Job Description

Microsoft Teams SME\_Technical Services Engineer Expert

Job Location: Bangalore, Hyderabad, Noida, Pune

Location Flexibility: Multiple Locations in Country

Req Id: 9922

Posting Start Date: 7/14/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world\-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co\-create solutions that drive enterprise\-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Description – Microsoft Teams Subject Matter Expert (SME) – Microsoft Teams Rooms

Position

Microsoft Teams SME – Microsoft Teams Rooms \& Collaboration Solutions

Job Summary

We are seeking an experienced Microsoft Teams Subject Matter Expert (SME) specializing in Microsoft Teams Rooms (MTR) and modern workplace collaboration solutions. The ideal candidate will possess deep technical expertise in Microsoft Teams Rooms design, deployment, administration, and troubleshooting, along with hands\-on experience delivering enterprise meeting room projects.

The candidate will serve as the technical lead for Microsoft Teams Rooms initiatives, providing architectural guidance, operational support, and best practices for enterprise collaboration environments.

Required Certifications

Microsoft Certified: Managing Microsoft Teams (MS\-700\) (Preferred)

Microsoft Certified: Collaboration Communications Systems Engineer (MS\-721\) (Preferred)

Key Responsibilities

Design, deploy, configure, and manage Microsoft Teams Rooms solutions.

Lead end\-to\-end Microsoft Teams Rooms implementation and migration projects.

Act as the Subject Matter Expert (SME) for Microsoft Teams Rooms technologies.

Perform technical assessments and recommend optimal meeting room solutions based on business requirements.

Configure and support Teams Rooms on Windows and Android devices.

Manage Teams Rooms through Microsoft Teams Admin Center and Microsoft 365 Admin Center.

Troubleshoot complex meeting room issues involving audio, video, conferencing, device connectivity, and Teams integration.

Collaborate with network, security, workplace, and AV teams to ensure seamless meeting room experiences.

Plan room refresh, hardware lifecycle management, firmware upgrades, and software updates.

Develop operational standards, documentation, and support procedures.

Provide technical guidance to L2/L3 support teams and mentor junior engineers.

Participate in architecture reviews and technology roadmap discussions for Microsoft collaboration services.

Required Technical Skills

Microsoft Technologies

Microsoft Teams Rooms (Windows and Android)

Microsoft Teams Admin Center

Teams Phone

Teams Premium features

Meeting Room Expertise

Microsoft 365 Administration

Exchange Online (resource mailboxes and calendar integration)

Microsoft Entra ID (desirable)

Strong hands\-on experience with Microsoft Teams Rooms hardware from major Microsoft\-certified vendors, including:

Logitech

Poly

Polycom

Yealink

Philips

HP

Crestron

Cisco (Teams\-certified devices)

Other Microsoft Teams Rooms certified vendors

Project Experience

The candidate should have successfully delivered enterprise meeting room projects involving:

Microsoft Teams Rooms deployment

Meeting room modernization

Legacy meeting room migration to Microsoft Teams Rooms

Room standardization initiatives

Hardware refresh projects

Enterprise rollout across multiple office locations

User acceptance testing (UAT)

Production cutover and hypercare support

Troubleshooting Expertise

Experience diagnosing and resolving issues related to

Teams meeting failures

Audio/video quality

Peripheral connectivity

Room sign\-in and authentication

Exchange calendar synchronization

Teams Rooms application issues

Device firmware and software updates

Network and firewall dependencies

Teams Rooms Pro Management portal (preferred)

Desired Experience

5\+ years of Microsoft Teams administration experience.

3\+ years of hands\-on Microsoft Teams Rooms implementation and support.

Experience supporting global enterprise collaboration environments.

Experience working with Microsoft FastTrack, system integrators, or AV partners is desirable.

Familiarity with ITIL\-based service management processes.

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.