MID-LEVEL CLIENT ENGINEERING (OPS SUPPORT / MDM / JAMF)

\# JOB DESCRIPTION – MID\-LEVEL CLIENT ENGINEERING (OPS SUPPORT / MDM / JAMF)

\*\*Job ID:\*\* DLTJP00063795

\#\# Position Details

\- \*\*Skill/Domain:\*\* Hybrid Cloud Infrastructure

\- \*\*Job Title:\*\* Mid\-Level Client Engineering – Ops Support / MDM / JAMF

\- \*\*Contact Person:\*\* Shikha

\- \*\*Number of Openings:\*\* 1

\- \*\*Location:\*\* Bangalore / Hyderabad / Pune / Chennai

\- \*\*Budget:\*\* As per Market Standards

\#\# Job Summary

We are looking for an experienced Client Engineer to manage endpoint devices and support endpoint management platforms across Windows, macOS, and Linux environments. The role involves managing MDM and imaging platforms, supporting deployments, collaborating with Cybersecurity and IT teams, handling escalations, and maintaining endpoint operational health.

\#\# Mandatory Skills

\- Enterprise endpoint engineering experience.

\- Jamf Pro administration and improvement.

\- Microsoft Intune and SCCM.

\- Apple Business Manager and Automated Device Enrollment.

\- Windows Autopilot and user\-driven provisioning.

\- Windows, macOS, and Linux fleet management.

\- Imaging, scripting, configuration profiles, and compliance baselines.

\- Patch management and troubleshooting.

\- Endpoint security and device compliance.

\- Strong communication and cross\-functional collaboration.

\#\# Key Responsibilities

\- Administer and continuously improve endpoint management platforms, including Jamf Pro, Jamf Trust, Microsoft Intune, and SCCM.

\- Manage SCCM distribution points, service accounts, and patch rings.

\- Support Apple Business Manager and Automated Device Enrollment for corporate Mac, iOS, and iPadOS devices.

\- Maintain core OS images and user\-driven provisioning workflows for Windows 11, macOS, and VDI.

\- Manage Windows Update and patch compatibility for engineering tools, including exclusion lists, validation, and rollback plans.

\- Partner with Cybersecurity on security tool deployments, privileged access reviews, and application security reviews.

\- Lead MDM\-based application deployments across iOS/iPadOS, macOS, and Windows, including phased rollouts, proofs of concept, and device eligibility validation.

\- Participate in Change Advisory Board reviews, major incident escalations, and cross\-team runbooks.

\- Support hardware standards, vendor engagement, specifications, lifecycle management, and procurement.

\- Build operational reports on Okta login traffic, fleet compliance, and patch coverage.

\- Maintain technical documentation and knowledge transfer.

\#\# Knowledge and Experience

\- Experience with Okta Device Access MFA and SSO integration.

\- Knowledge of certificate/PKI workflows, Secure Boot, and device certificates.

\- Experience with VDI environments.

\- Understanding of patch management and compatibility for specialized engineering software.

\- Experience supporting globally distributed programs across multiple regions and time zones.

\- Strong networking, identity, and security fundamentals.

\- Ability to prepare communications, runbooks, and executive updates.

\#\# Preferred Certifications

\- Jamf Certified Admin/Expert.

\- Microsoft Endpoint Administrator (MD\-102\).

\- Apple Certified IT.

\#\# Personal Attributes

\- Strong technical judgment and problem\-solving skills.

\- Calm under pressure and capable of supporting high\-visibility incidents.

\- Collaborative approach with IT, Cybersecurity, Engineering, and vendors.

\- Willingness to mentor team members and share knowledge.

\- Self\-directed, detail\-oriented, and focused on documented solutions.

\- Ability to communicate technical decisions clearly to business stakeholders and leadership.

Pay: Up to ₹2,000,000\.00 per year

Work Location: In person