MIS Executive

· MIS Data \& Reports

· Developed database reports to facilitate management evaluation, ensuring accuracy and timeliness.

· Generated comprehensive reports for analysis, overseeing backend operations.

· CONTACT Utilized MS Excel for MIS reporting at the operational level, producing various reports on a daily, weekly, and monthly basis.

· Preparing a PPT for the weekly sales heads review, using various charts and designs to highlight the top and bottom performers.

· Prepared and maintained daily MIS data, ensuring management was consistently updated. Analysed data to create reports on a daily, weekly, monthly, and quarterly basis, supporting decision\-making processes.

· Conducted end\-user training through personalized instruction and detailed documentation, addressing support requests promptly via in\-person, telephone, and email communication

• *Key Responsibilities for MIS**

• *1\. Data Uploading \& Management**

• Upload daily call center and sales data into internal systems/CRM.
• Maintain and update databases with accuracy and consistency.
• Verify data for errors, duplicates, and inconsistencies before uploading.
• Ensure timely data entry and adherence to reporting deadlines.

• *2\. Sales \& Call Center Reporting**

• Prepare daily, weekly, and monthly sales reports.
• Generate call center performance reports (calls handled, conversions, etc.).
• Track KPIs such as:
• Lead conversion rate
• Call volume
• Agent performance
• Revenue targets vs achievement
• Share reports with management and relevant teams.

• *3\. Data Analysis**

• Analyze trends in sales and call center performance.
• Identify gaps, performance issues, and improvement areas.
• Support management with insights for business decisions.

• *4\. Coordination**

• Work closely with sales and call center teams to collect data.
• Coordinate with team leaders for data validation.
• Support operations with required MIS reports.

• *5\. Documentation \& Compliance**

• Maintain proper records of all reports and uploaded data.
• Ensure data confidentiality and security.
• Follow company policies for data handling.

Pay: ₹18,000\.00 \- ₹30,000\.00 per month

Work Location: In person