MSD CRM Expert Software Developer

Required Experience, minimum: 15 years

Required Experience, maximum: 20 years

• Skills: MSCRM Technical, C\#, Azure, Agile, .NET

• Minimum Qualification: B.Tech/B.E

• *Role**

MSD CRM Expert Software Developer

• *Location**

Pune

• *Experience:**

15\-20 years.

• *What awaits you/ Job Profile**

As an Expert Software Developer for MSD CRM, your role requires a hands\-on execution who thrives in a dynamic environment, capable of balancing technical leadership with stakeholder collaboration.

• Own the end\-to\-end architecture of MSD CRM solutions, ensuring alignment with business goals and technical best practices.
• Drive innovation to enhance CRM capabilities and introduce cutting\-edge solutions.
• Establish and enforce technical processes, governance for CRM projects.
• Collaborate closely with cross\-functional teams to translate business requirements into scalable and secure CRM architectures.
• Evaluate new technologies and tools to continuously evolve the CRM platform.
• Ensure high availability, performance, security, and compliance of CRM systems.

Mentor and guide development teams on architecture and implementation best practices.

• *What should you bring along**

• Bachelor’s or master’s degree in engineering.
• 15\+ years of experience in IT, with significant experience in CRM architecture, preferably Microsoft Dynamics 365 CRM.
• Proven track record of owning and delivering enterprise\-grade CRM solutions.
• Strong ability to act as a trusted advisor and Single Point of Contact for business and product teams.
• Solid understanding of CRM customization, integration, and extension capabilities.
• Experience in establishing architecture processes, technical cadences, and governance.
• Strong stakeholder management and communication skills.
• Strategic mindset with hands\-on technical expertise in CRM solution design.

Experience working in Agile and collaborative environments

• *Must have technical skill**

• Deep expertise in Microsoft Dynamics 365 CRM architecture, customization, and integration.
• Strong knowledge of Power Platform components (Power Automate, Power Apps, Power BI).
• Experience with Azure services relevant to CRM (Azure Functions, Logic Apps, Service Bus).
• Proficient in solution design patterns, data modelling, and security within MSD CRM.
• Experience with API management and integration frameworks (REST, SOAP, Azure API Management).
• Knowledge of CRM deployment models, ALM, and DevOps practices.
• Proficiency in C\#, .NET, and JavaScript for CRM customization.
• Experience in designing scalable, secure, and maintainable CRM solutions.
• Understanding of identity and access management (Azure AD, OAuth).

Familiarity with cloud architecture principles and hybrid cloud scenarios.

• *Good to have technical skills**

• Microsoft Certified: Dynamics 365 Solution Architect Expert or related certifications.
• Experience with AI and automation integration within CRM platforms.
• Experience with data analytics and reporting tools linked to CRM data.
• Understanding of enterprise architecture frameworks and best practices.
• Exposure to other CRM platforms and comparison insights.