Office Manager

• *ARC BUILDERS**

• *Job Description – Office Manager**

• *Job Title:** Office Manager

• *Department:** Administration \& Operations

• *Location:** Madurai, Tamil Nadu

• *Company:** ARC Builders

• *Position Summary**

The Office Manager leads ARC Builders’ administrative and operational support functions. The role coordinates clients, office staff, site teams, vendors, and management to ensure efficient, professional, and well\-organized operations.

• *Key Responsibilities**

• *Office Operations Management**

· Manage daily office operations and administrative tasks.

· Create and improve office procedures and systems.

· Maintain smooth communication between office and site teams.

· Track office expenses and improve operational efficiency.

• *Client Relationship Management**

· Act as the main point of contact for client coordination.

· Arrange and lead client meetings as needed.

· Respond promptly to client questions and concerns.

· Maintain strong client service and satisfaction standards.

• *Project Administration**

· Manage project documents, approvals, agreements, and records.

· Track project progress reports and site updates.

· Coordinate with architects, engineers, consultants, and contractors.

· Ensure project files are complete and well organized.

• *Financial \& Billing Coordination**

· Oversee invoicing, collections, and payment follow\-ups.

· Work with the accounts team on receivables and payables.

· Review quotations, work orders, and purchase requests.

· Monitor administrative expenses related to projects.

• *Vendor \& Procurement Management**

· Handle communication with suppliers and subcontractors.

· Review and compare vendor quotations.

· Support procurement planning and track materials.

· Maintain vendor records and performance data.

• *Human Resource Administration**

· Oversee attendance, leave records, and employee documentation.

· Support recruitment, onboarding, and employee coordination.

· Ensure compliance with company policies and procedures.

· Address employee grievances and administrative issues.

• *Reporting \& Management Support**

· Prepare weekly and monthly operations reports.

· Present office and project performance updates to management.

· Maintain MIS reports and management dashboards.

· Support strategic planning and business development efforts.

• *Qualification Requirements**

• *Education**

• *Preferred:**

· MBA (Operations / HR / Administration)

· BBA, B.Com, BBM, BA, or equivalent degree

• *Experience**

· Minimum 1\-3 years of office administration experience.

· Experience in construction, real estate, architecture, or engineering firms is preferred.

• *Required Skills**

• *Technical Skills**

· Microsoft Excel (Advanced)

· Word and PowerPoint

· Google Workspace

· Tally / Accounting Software

· Project Documentation Management

· ERP/CRM knowledge (preferred)

• *Leadership Skills**

· Team Management

· Conflict Resolution

· Decision Making

· Process Improvement

· Negotiation Skills

• *Communication Skills**

· Excellent Tamil communication

· Good English communication

· Client handling and presentation skills

• *Key Performance Indicators (KPIs)**

· Office operational efficiency

· Client satisfaction levels

· Collection and payment follow\-up performance

· Accuracy of project documentation

· Employee attendance and HR compliance

· Vendor management effectiveness

· Timely submission of reports

Pay: ₹15,000\.00 \- ₹16,500\.00 per month

Benefits

• Cell phone reimbursement

Work Location: In person