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The Office Manager leads ARC Builders’ administrative and operational support functions. The role coordinates clients, office staff, site teams, vendors, and management to ensure efficient, professional, and well\-organized operations.
· Manage daily office operations and administrative tasks.
· Create and improve office procedures and systems.
· Maintain smooth communication between office and site teams.
· Track office expenses and improve operational efficiency.
· Act as the main point of contact for client coordination.
· Arrange and lead client meetings as needed.
· Respond promptly to client questions and concerns.
· Maintain strong client service and satisfaction standards.
· Manage project documents, approvals, agreements, and records.
· Track project progress reports and site updates.
· Coordinate with architects, engineers, consultants, and contractors.
· Ensure project files are complete and well organized.
· Oversee invoicing, collections, and payment follow\-ups.
· Work with the accounts team on receivables and payables.
· Review quotations, work orders, and purchase requests.
· Monitor administrative expenses related to projects.
· Handle communication with suppliers and subcontractors.
· Review and compare vendor quotations.
· Support procurement planning and track materials.
· Maintain vendor records and performance data.
· Oversee attendance, leave records, and employee documentation.
· Support recruitment, onboarding, and employee coordination.
· Ensure compliance with company policies and procedures.
· Address employee grievances and administrative issues.
· Prepare weekly and monthly operations reports.
· Present office and project performance updates to management.
· Maintain MIS reports and management dashboards.
· Support strategic planning and business development efforts.
· MBA (Operations / HR / Administration)
· BBA, B.Com, BBM, BA, or equivalent degree
· Minimum 1\-3 years of office administration experience.
· Experience in construction, real estate, architecture, or engineering firms is preferred.
· Microsoft Excel (Advanced)
· Word and PowerPoint
· Google Workspace
· Tally / Accounting Software
· Project Documentation Management
· ERP/CRM knowledge (preferred)
· Team Management
· Conflict Resolution
· Decision Making
· Process Improvement
· Negotiation Skills
· Excellent Tamil communication
· Good English communication
· Client handling and presentation skills
· Office operational efficiency
· Client satisfaction levels
· Collection and payment follow\-up performance
· Accuracy of project documentation
· Employee attendance and HR compliance
· Vendor management effectiveness
· Timely submission of reports
Pay: ₹15,000\.00 \- ₹16,500\.00 per month
Work Location: In person