Office Sales and Marketing Executive

• *Job Description**

We are looking for a motivated Sales and Marketing Executive to handle customer enquiries, promote our travel and documentation assistance services, follow up with prospective clients, and support business growth.

• *Key Responsibilities and Duties**

• Attend to customer enquiries through phone calls, WhatsApp, email, and office visits.
• Explain services, prices, required documents, and applicable terms clearly.
• Prepare quotations and follow up with customers to convert enquiries into confirmed bookings.
• Promote air tickets, tour packages, visa documentation assistance, and other company services.
• Identify new sales opportunities and develop relationships with customers and B2B partners.
• Support social media marketing by sharing approved offers, posters, and service updates.
• Maintain accurate records of enquiries, follow\-ups, bookings, and payments.
• Collect customer documents and coordinate with the processing team.
• Work towards agreed sales targets and submit regular activity reports.
• Handle customer concerns professionally and escalate issues when required.
• Protect customer information and avoid making unapproved promises about visas, jobs, or processing timelines.
• Assist with daily office administration and maintain a welcoming office environment.

• *Required Skills**

• Good communication and customer service skills.
• Ability to communicate in Malayalam and English.
• Basic computer knowledge, including MS Office, email, and WhatsApp.
• Confidence in sales, negotiation, and customer follow\-up.
• Good organisation, teamwork, and time management.
• Previous experience in sales, marketing, or the travel industry is an advantage.

Pay: ₹9,400\.00 \- ₹25,000\.00 per month

Benefits

• Cell phone reimbursement
• Health insurance

Work Location: In person