Online Sales Executive

• *Job Purpose**

To manage and develop the company's online sales channel by generating business enquiries, converting leads into orders, handling the Government e\-Marketplace (GeM) Portal, and developing long\-term B2B customer relationships.

• *Key Responsibilities**

• **Online Sales Management:** Manage online sales channels, respond to digital enquiries, follow up with prospective customers, and convert enquiries into confirmed orders.
• **GeM Portal Operations:** Handle the Government e\-Marketplace (GeM) Portal, including product listings, catalogue management, bid participation, quotation submission, order processing, and order status tracking.
• **Lead Generation \& Conversion:** Identify potential B2B customers through online platforms, generate qualified leads, conduct follow\-ups, and achieve assigned sales targets.
• **Product \& Quotation Management:** Understand electrical and electrical automation products, coordinate with Purchase and Operations for pricing and availability, and prepare accurate quotations.
• **Order \& Customer Coordination:** Coordinate with customers and internal teams for purchase orders, dispatches, deliveries, documentation, and after\-sales support.
• **Sales Reporting:** Maintain online enquiry, quotation, order, conversion, and sales achievement reports, and provide regular updates to the Reporting Manager.
• **Online Channel Development:** Identify new digital sales opportunities, improve product visibility, and recommend strategies to increase online enquiries and revenue.

• *Required Skills \& Qualifications**

• Graduate in any discipline; a qualification in Business Administration, Marketing, or a related field is preferred.
• Strong working knowledge of the GeM Portal and its bidding, catalogue, and order management processes.
• Excellent verbal and written communication, negotiation, and customer\-handling skills.
• Experience in online B2B sales, lead management, quotation follow\-ups, and order conversion.
• Basic understanding of electrical and electrical automation products will be an advantage.
• Proficiency in MS Excel, email, online portals, and sales reporting.
• Target\-oriented, proactive, organised, and capable of coordinating with multiple internal teams.

• *Key Performance Indicators (KPIs)**

• Monthly online sales revenue and order achievement.
• Number of online enquiries generated and qualified.
• Enquiry\-to\-quotation and quotation\-to\-order conversion rates.
• GeM bids participated in, successful bids, and orders secured.
• Timely response to customer enquiries and follow\-ups.
• Accuracy of quotations, sales reports, and order documentation.

• *Reporting To:** Sales Team Leader

• *Preferred Candidate Profile:** A result\-oriented professional with excellent communication skills, hands\-on GeM Portal expertise, and the ability to independently manage and grow the company's online B2B sales channel in the electrical and electrical automation segment.

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Work Location: In person