Operation Head

Job Description – Head of Operations (EPC – Water \& Wastewater Treatment)

• *Position:** Head of Operations
• *Industry:** EPC – Water \& Wastewater Treatment
• *Location:** Surat, Gujarat
• *Experience:** 12–18 years, preferably with substantial experience in a leadership role
• *Qualification:** B.E./B.Tech in Chemical, Mechanical, Environmental, or related engineering discipline
• *Compensation:** Up to ₹25 LPA CTC, depending on experience, technical expertise, and leadership capability

About the Role

We are looking for a result\-oriented Head of Operations to lead end\-to\-end execution of EPC projects in the water and wastewater treatment sector. The candidate will be responsible for managing the complete project lifecycle, from order handover and project planning to engineering coordination, procurement, manufacturing/fabrication, site execution, commissioning, and final client handover.

The ideal candidate should have strong technical and operational expertise in ZLD, MVR/MVRE, MEE, ETP, and related process systems, along with proven capabilities in project management, cost control, team leadership, and client relationship management.

Key Responsibilities1\. End\-to\-End Project Execution

• Lead the complete lifecycle of EPC projects, from order booking and internal handover through execution, commissioning, and final client acceptance.
• Develop project execution strategies, detailed schedules, resource plans, and milestone\-based delivery plans.
• Ensure projects are completed within approved timelines, budgets, quality standards, and contractual commitments.
• Monitor project progress, identify bottlenecks, and implement corrective actions to prevent delays.
• Establish clear accountability across departments for deliverables and project milestones.

2\. Technical \& Process Expertise

• Oversee execution of ZLD, MVR/MVRE, MEE, ETP, and associated water and wastewater treatment systems.
• Review process requirements, technical specifications, PFDs, P\&IDs, equipment layouts, and engineering deliverables in coordination with respective teams.
• Ensure proper coordination between Process Design, Mechanical Design, Electrical \& Instrumentation, Procurement, Production, and Site Execution.
• Resolve technical and operational challenges during fabrication, installation, commissioning, and performance stabilization.
• Ensure systems meet contractual performance parameters and agreed client requirements.

3\. Project Planning \& Monitoring

• Establish project\-wise execution plans, Gantt charts, resource allocation, and milestone tracking.
• Review project progress regularly with Project Managers and departmental heads.
• Track engineering release, procurement status, material readiness, manufacturing progress, site readiness, and commissioning schedules.
• Identify critical\-path activities, delays, dependencies, and resource constraints.
• Implement structured project review mechanisms and escalation procedures.

4\. Cost Control \& Project Profitability

• Monitor project budgets, committed costs, actual expenditure, and estimated cost to complete.
• Work closely with Finance, Purchase, Design, and Project teams to control costs and improve project margins.
• Identify cost overruns, material wastage, rework, productivity losses, and avoidable expenses.
• Ensure effective utilization of manpower, equipment, materials, subcontractors, and site resources.
• Support change\-order management, variation claims, additional scope identification, and commercial closure.

5\. Procurement, Manufacturing \& Supply Chain Coordination

• Coordinate with Purchase and Production teams to ensure timely procurement and availability of critical equipment and materials.
• Monitor fabrication, manufacturing, quality inspection, dispatch readiness, and logistics.
• Ensure material specifications, vendor deliverables, and equipment quality comply with approved technical requirements.
• Resolve vendor\-related delays and coordinate alternative solutions where required.
• Align dispatch schedules with site readiness and overall project execution plans.

6\. Site Execution \& Commissioning

• Oversee site installation, erection, testing, pre\-commissioning, commissioning, and performance trials.
• Ensure availability of qualified site engineers, supervisors, contractors, tools, and equipment.
• Monitor site safety, quality, productivity, and compliance with applicable standards.
• Coordinate with clients and consultants for inspections, approvals, trial runs, and acceptance testing.
• Ensure smooth project handover, documentation completion, and closure of pending punch\-list items.

7\. Client Management \& Satisfaction

• Act as the senior operational point of contact for clients on critical project matters.
• Conduct project review meetings and communicate progress, risks, recovery plans, and delivery commitments.
• Resolve technical, execution, and coordination issues in a timely and professional manner.
• Manage client expectations and ensure contractual deliverables are fulfilled.
• Drive client satisfaction, repeat business, and long\-term customer relationships.

8\. Team Leadership \& Operational Excellence

• Lead and mentor Project Managers, Project Engineers, Design, Procurement, Production, and Site Execution teams, as applicable to the organizational structure.
• Establish clear KPIs, reporting systems, review meetings, and performance accountability.
• Improve interdepartmental coordination and eliminate communication gaps.
• Standardize SOPs, project reporting formats, quality checks, and execution processes.
• Build a performance\-driven culture focused on timely delivery, cost efficiency, quality, and accountability.

Required Experience \& Competencies

• 12–18 years of experience in EPC, industrial projects, water treatment, wastewater treatment, or process equipment engineering.
• Strong hands\-on exposure to ZLD, MVR/MVRE, MEE, ETP, or similar industrial treatment systems.
• Proven experience managing multiple projects simultaneously, preferably from order handover through commissioning and client acceptance.
• Experience managing project teams, contractors, vendors, and cross\-functional departments.
• Strong understanding of project scheduling, resource planning, cost control, quality, safety, and risk management.
• Ability to interpret process and engineering documents and coordinate technical issue resolution.
• Strong commercial understanding of project budgets, contractual scope, billing milestones, variations, and profitability.
• Excellent leadership, decision\-making, negotiation, and client\-management skills.

Key Performance Indicators (KPIs)

• On\-time project completion and milestone achievement.
• Project cost adherence and protection of approved margins.
• Reduction in execution delays, rework, and cost overruns.
• Timely engineering releases, procurement, dispatch, and site readiness.
• Successful commissioning and achievement of contractual performance parameters.
• Client satisfaction and timely project handover.
• Effective manpower and resource utilization.
• Reduction in pending issues, escalations, and project closure timelines.

Preferred Candidate Profile

The ideal candidate will be an execution\-oriented leader who combines strong technical knowledge with commercial awareness and people\-management skills. Candidates from established EPC, water\-treatment, industrial process, chemical plant, and equipment\-manufacturing companies will be preferred.

The role requires someone who can take ownership of project delivery, establish operational discipline, solve execution challenges independently, and ensure projects are delivered safely, profitably, and to the client's satisfaction.

Pay: ₹85,000\.00 \- ₹100,000\.00 per month

Work Location: In person