Operation Head

Operations Head \& Business Development Manager

Neato CTC: ₹10–12 Lakh per annum Location: Gurgaon, Delhi NCR

Experience: 7–10 Years

Employment Type: Full\-Time

About Neato

Neato is a premium manpower platform connecting households and businesses with verified domestic helpers, cooks, drivers, nannies, caretakers, office staff, security personnel, and other workforce solutions. We bring trust, professionalism, and technology to India’s manpower industry.

We are looking for a dynamic Operations Head \& Business Development Manager to lead operations and drive business growth.

Key Responsibilities

Operations \& Workforce Management

• Build and manage end\-to\-end manpower operations for domestic \& commercial staffing
• Establish strong recruitment channels and partnerships for workforce sourcing
• Create SOPs, verification processes, and quality standards
• Lead operations team, ensure smooth deployment, replacements \& customer satisfaction

Business Development \& Growth

• Acquire B2B \& B2C clients (RWAs, corporates, factories, retail \& hospitality)
• Develop and execute growth strategies to scale customer base and revenue
• Identify new service categories and expansion cities

Leadership

• Work closely with founders on strategy and scaling operations
• Drive profitability, service quality, and multi\-city expansion

Candidate Profile

Mandatory Requirements

• 7–10 years of experience in Manpower Supply, Domestic Staffing, Security Services, Facility Management, Housekeeping, or Blue\-Collar Workforce industry
• Proven track record in senior operations \+ business development role
• Strong experience in team leadership, client acquisition, and building systems from scratch

Preferred Background: Candidates from Domestic Staffing Platforms, Security Services, Facility Management, or Labour Supply companies will be preferred.

What We Offer

• Attractive fixed salary \+ performance incentives \& revenue\-linked bonuses
• Leadership role with high growth potential
• Opportunity to build and scale a fast\-growing startup
• Long\-term leadership \& equity participation for exceptional performers

Success Metrics (First 12 Months)

• Build scalable recruitment network \& sourcing partnerships
• Drive significant client acquisition and revenue growth
• Implement strong operational systems and improve service quality.

If you have successfully built or scaled a manpower/staffing business and are looking for a high\-impact leadership role, we would love to hear from you!

Job Type: Full\-time

Pay: ₹1,000,000\.00 \- ₹1,200,000\.00 per year

Work Location: In person