- *Job Title: Operations Manager \- Textile Showroom \- Sales KPI , Sales Target**
- *Pay: ₹60,000\.00 \- ₹80,000\.00 per month**
- *Company:** Sundari Silks INDIA
- *Location:** T. Nagar, Chennai
- *Industry:** Textile / Retail
- *Experience Required:** 10–15 Years
Sundari Silks India is seeking a highly experienced and result\-driven **Operations Manager** to oversee and optimize end\-to\-end showroom operations. This leadership role requires deep expertise in textile retail operations, strong business acumen, and mandatory **Six Sigma Green Belt certification** to drive continuous improvement, operational excellence, and superior customer experience in a high\-volume showroom environment.
- *Operations \& Process Excellence**
- Lead complete showroom operations including sales, inventory, procurement coordination, logistics, and customer service
- Drive continuous process improvement using Six Sigma methodologies to reduce wastage, improve turnaround time, and enhance productivity
- Develop, standardize, and monitor SOPs, workflows, and audit systems
- Present daily, weekly, and monthly MIS and operational performance reports to management
- *Sales \& Business Performance**
- Track daily sales performance against targets and initiate corrective actions
- Partner with sales leadership to improve conversion rates and average bill value (ABV)
- Support festival sales, wedding seasons, and promotional campaigns
- Strengthen repeat customer base and loyalty metrics
- *Inventory \& Supply Chain Management**
- Oversee inventory planning, stock rotation, aging control, shrinkage reduction, and replenishment
- Ensure 100% stock accuracy between physical inventory and ERP/POS systems
- Coordinate with weaving units, warehouses, and logistics partners
- *Customer Experience \& Brand Standards**
- Maintain a consistent premium customer experience aligned with brand standards
- Handle high\-value customer escalations, grievances, and dispute resolution
- *Finance, Compliance \& Risk Control**
- Control operating expenses (OPEX) and identify cost leakages
- Ensure statutory compliance, internal audits, cash controls, and loss\-prevention systems
- Support management with MIS, forecasting, and annual budgeting
- *Mandatory Qualifications \& Experience**
- Bachelor’s/Master’s degree in Operations, Business Administration, Retail Management, or related field
- **Six Sigma Green Belt Certification – Mandatory**
- Minimum **10\+ years of senior\-level experience** in textile/showroom/retail operations
- Proven experience managing **large\-format or high\-revenue textile showrooms**
- Strong expertise in **ERP, POS systems, MIS, and Advanced Excel reporting**
- Excellent leadership, strategic thinking, execution ability, and crisis management skills
- Strong communication and stakeholder coordination skills
- *Compensation \& Benefits**
- Performance\-based incentives linked to sales \& operational KPIs
- Health insurance \& statutory benefits
- Annual performance bonuses
- Leadership growth \& internal expansion opportunities
- *Contact : HR \- 98844 64937 (WhatsApp your updated Resume and Call )**
- *Health Insurance, Provident Fund, Yearly Bonus, Yearly Salary Increment.**
- *Work Location : T Nagar**
- *Job Types: Full\-time, Permanent**
- *Work Location: In person only.**
Pay: ₹60,000\.00 \- ₹80,000\.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person