Operations Coordinator – Customer Support & Office Administration

Responsibilities

• Handle incoming customer calls and WhatsApp inquiries
• Coordinate with field technicians and assign jobs
• Maintain complaint records and daily reports
• Track invoices, expenses and vendor payments
• Follow up customers for service completion and feedback
• Assist in recruitment and office administration

Requirements

• Good communication skills in Hindi and English
• Basic computer knowledge (Excel, WhatsApp, Email)
• Ability to handle responsibility independently
• Comfortable speaking with customers and technicians
• Organized and disciplined approach to work

Preferred

• Experience in customer support, operations, administration or coordination roles
• Age 24–35
• Married or settled locally
• B.Com, BBA, MBA or Graduate
• 2\+ years office experience
• Customer service background

Working Hours: 9:00 AM – 6:00 PM

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person