30 Sundays is recruiting an Operations Executive – Customisation for its Gurugram, Haryana office. This full-time position carries the role of Call Center Executive, blending operational oversight of customisation processes with direct customer engagement via call center channels. You will ensure accuracy in client specifications, manage customisation workflows, and handle inbound and outbound calls to support service delivery. Based in Gurugram, the job requires multitasking between backend operations and real-time call handling in a busy environment. Full-time hours involve training staff, maintaining quality control, and coordinating with teams to meet client needs. Key tasks include documenting customisation details, resolving customer queries through calls, and streamlining processes for efficiency. The role demands organizational prowess, attention to detail, and the ability to communicate effectively both internally and externally, making it essential for integrating call center support with customisation operations.
Senior Product Designer
30 Sundays · Gurugram, Haryana, India