Operations Head

• *Position:** Operations Head

• *Location:** Bangalore, India

• *Experience Required:** 5\-10yrs

• *QUALIFICATIONS \& REQUIREMENTS**

• Bachelor's degree in Electronics, Electrical Engineering, Instrumentation, or related field
• Minimum **5 years of experience** in operations/project management in Fire Safety, Security Systems, and/or Audio\-Video domain
• Strong knowledge of fire safety standards — **NFPA, NBC, BIS codes**
• Hands\-on experience with leading brands such as Honeywell, Bosch, Hikvision, Dahua, Crestron, AMX, Bose, or similar
• Familiarity with government and commercial project tendering processes
• Excellent leadership, communication, and client management skills
• Proficiency in MS Office, AutoCAD, and project management tools
• Valid certifications in Fire Safety or Security Systems (preferred — e.g., NICET, CP or equivalent)

• *ABOUT THE ROLE**

We are looking for a dynamic and experienced Operations Head to lead and manage our integrated systems business operations. The ideal candidate will have strong hands\-on knowledge of Fire Safety Systems, Security Systems, and Audio\-Video Solutions, along with proven leadership and project management skills.

• *KEY RESPONSIBILITIES**

• *Operations \& Project Management**

• Oversee end\-to\-end project execution across Fire Safety, Security, and Audio\-Video divisions
• Plan, schedule, and monitor all ongoing projects to ensure on\-time and within\-budget delivery
• Coordinate with clients, vendors, subcontractors, and internal teams for smooth project execution
• Develop and implement operational processes, SOPs, and quality control measures
• Conduct regular site visits and project reviews to ensure work quality and compliance

• *KEY RESPONSIBILITIES**

• *Operations \& Project Management**

• Oversee end\-to\-end project execution across Fire Safety, Security, and Audio\-Video divisions
• Plan, schedule, and monitor all ongoing projects to ensure on\-time and within\-budget delivery
• Coordinate with clients, vendors, subcontractors, and internal teams for smooth project execution
• Develop and implement operational processes, SOPs, and quality control measures
• Conduct regular site visits and project reviews to ensure work quality and compliance
• Appointing sub\-contractors and mange workorders .

• *Fire Safety Systems**

• Supervise design, installation, testing, and commissioning of fire detection and suppression systems
• Ensure compliance with NBC (National Building Code), NFPA, and local fire safety regulations
• Liaise with fire departments and obtain necessary approvals and NOCs
• Handle AMC (Annual Maintenance Contracts) for fire safety installations

• *Security Systems**

• Oversee installation and maintenance of CCTV, Access Control, Intruder Alarms, Video Door Phones, and Perimeter Security systems
• Ensure system integrations and cybersecurity compliance
• Manage security audits and system health checks for clients

• *Audio\-Video Systems**

• Lead AV project delivery including conference room solutions, home automation, public address systems, digital signage, and home theatre setups
• Ensure quality of AV installations and client satisfaction
• Keep updated with latest AV technologies and recommend upgrades to clients

• *Team \& Business Management**

• Lead, mentor, and manage a team of engineers, technicians, and project coordinators
• Set KPIs and performance targets for the operations team
• Manage vendor relationships, procurement, and inventory
• Support the business development team with technical presentations and pre\-sales support
• Prepare monthly operational reports and present to management

Pay: ₹800,000\.00 \- ₹1,500,000\.00 per year

Benefits

• Paid sick time
• Paid time off

Application Question(s)

• Notice Period
• Expected CTC
• Willing to attend face to face interview in Bangalore

Experience

• Operations Management of Fire Safety \& Security Systems : 5 years (Required)

Work Location: In person