Operations Manager

• *Job Title:** Operations Manager

• *Department:** Operations

• *Reports To:** Operations Head

• *Employment Type:** Full\-Time

We are looking for an Operations Manager with knowledge of NABH standards to oversee hospital operations, ensure smooth departmental coordination, and maintain quality and patient safety standards in compliance with NABH requirements.

• *Key Responsibilities:**

· Manage daily hospital operations and coordinate with all departments.

· Ensure implementation and compliance with NABH standards and protocols.

· Maintain documentation, SOPs, and quality records.

· Coordinate internal audits, quality indicators, and corrective actions.

· Monitor patient satisfaction, safety, and service quality.

· Support NABH accreditation, assessments, and continuous quality improvement.

· Manage staff performance, operational efficiency, and resource utilization.

• *Qualifications and Experience**

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· A master's degree or MBA is preferred.

· Typically, 4–7 years of relevant experience in operations or business management, depending on the organization's requirements.

· Previous experience in team leadership and process management.

· Proficiency in Microsoft Office, particularly Excel, and operational reporting tools.

• *Required Skills**

· Strong leadership and team management abilities.

· Excellent communication and interpersonal skills.

· Strong analytical, problem\-solving, and decision\-making skills.

· Effective planning, organization, and time management.

· Budgeting, cost control, and resource management.

· Ability to manage multiple priorities and meet deadlines.

· Focus on operational excellence and continuous improvement.

• *Key Performance Indicators (KPIs)**

**The Operations Manager's performance will be evaluated based on**

· Operational efficiency and productivity.

· Achievement of operational targets.

· Cost reduction and budget adherence.

· Customer satisfaction and service quality.

· Employee productivity and team performance.

· Compliance with company policies and procedures.

· Timely completion of operational activities.

· Successful implementation of process improvements.

• *Working Conditions**

The role may require managing multiple teams, coordinating across departments, monitoring operational activities, and occasionally working beyond standard business hours to address critical operational requirements.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person