Operations Transformation Manager - Business Performance

India \- Hyderabad

JOB ID: R\-245894 LOCATION: India \- Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 01, 2026 CATEGORY: Operations

• *Job Summary**

Amgen is committed to driving operational excellence and continuous transformation to better serve patients worldwide. The Manager, Business Performance \& Operations Transformation will support this mission by executing transformation initiatives, enabling change management activities, and driving continuous improvement across Operations.

This role will lead a team based in India (approximately 6–8 team members) responsible for supporting transformation programs, change management efforts, and Continuous Improvement 2\.0 (CI 2\.0\) mindset (CI \+ AI). The Manager will partner with global stakeholders to ensure effective execution, consistency of approach, and delivery of measurable business outcomes.

• *Key Responsibilities**

• Execute Transformation Initiatives: Support the delivery of transformation programs by translating strategic priorities into structured workplans, tracking progress, and ensuring timely execution.
• Team Leadership \& Delivery Management: Lead and develop a team responsible for supporting transformation, change management, and continuous improvement 2\.0; ensure high\-quality, consistent deliverables and effective workload management.
• Change Management Support: Drive change management activities including stakeholder engagement, communications, training coordination, and adoption tracking to enable successful program outcomes.
• Continuous Improvement 2\.0 (CI 2\.0\): Promote a culture of continuous improvement and AI by identifying opportunities, supporting process enhancements, and leveraging standard methodologies and tools.
• Program Support \& Governance: Support program governance through status tracking, reporting, risk identification, and issue resolution; maintain dashboards and reporting to provide visibility into progress and impact.
• Data \& Reporting Enablement: Leverage data, analytics, and reporting tools to monitor performance, generate insights, and support decision\-making.
• Cross\-Functional Collaboration: Partner with stakeholders across Operations and other functions to align on priorities, gather requirements, and ensure effective delivery of transformation initiatives.
• Capability \& Process Support: Contribute to the development and maintenance of tools, templates, and frameworks that enable consistent execution of transformation and improvement efforts.

• *Basic Qualifications**

• Bachelor’s degree and 5\+ years of relevant business/operations experience
• OR Master’s degree and 3\+ years of relevant experience

• *Preferred Qualifications**

• Background in operational strategy, performance management, or management consulting.
• Experience supporting transformation, operations improvement, or change management initiatives
• Experience with continuous improvement methodologies (Lean, Six Sigma, or similar)
• Strong project management and organizational skills
• Experience working with global or distributed teams
• Experience in leveraging digital platforms, data, and analytics to generate actionable insights
• Strong communication, stakeholder engagement skills, problem\-solving, and change management skills

• *Competencies**

• Execution\-focused and results\-oriented
• Strong organizational and problem\-solving skills
• Ability to manage multiple priorities in a fast\-paced environment
• Collaborative and team\-oriented mindset
• Adaptability and willingness to learn
• Effective people leadership and team development

• *Additional Information**

• Location: Amgen India
• Travel requirements: Less than 20%

• *What We Offer**

• An opportunity to shape the future of Amgen Operations through enterprise transformation and digital innovation.
• A collaborative, inclusive, and forward\-thinking environment that values creativity, agility, and continuous learning.
• Professional growth and leadership development opportunities within a global biotechnology leader committed to serving patients.